|To Start: Speak to Suni Sorrowsmile in Shrouded Glade.
Suni Sorrowsmile says,"We had a teeny tiny accident while practicing spells, and now Keldon is encased in ice.
I don't know the spell to unfreeze him. Maybe the warm water will do the trick?
Will you please go to Snowhill Hot Springs and grab a bucket of steaming water? "
Unfreeze Keldon with water from the hot springs at Snowhill.
This is an Errand quest.