I saw a lengthy article detailing why a class action lawsuit is actually essentially pointless in this case.
In a class action suit, you actually need to give adequate evidence of damages. That's nearly impossible in this case--how do you quantify how much your name, email and address are worth? The credit cards are obviously worse, but it works in Sony's favor that the database they lost was from 07/08 or something. Few of those are still valid.
And the fact remains that it is quite easy to cancel those cards and request a new one. So a court isn't going to really care. It isn't like it was a database of SSNs that was lost.
On top of that, you need to prove that Sony's actually liable for the breach, which is going to be incredibly difficult. No system is unbreakable as long as it is connected to a network--it's a crappy truth about the world. Unless there's a clear sign of negligence somewhere, a court probably isn't going to hold Sony responsible.
Really, the strongest claim people actually have is that Sony's delay in alerting customers might have compromised some subscribers further. But that's still not something that you can really quantify into actual damages.
Now add in the fact that they've brought in gov't agencies and private security firms to investigate the attack, and it's going to be even harder to make a case against them. Especially since neither of them are likely to publicly state that Sony was at fault, and why, to the public.
Finally, afaik, the PSN and SOE hacks were actually separate attacks that happened at the same time (and those two databases are separate entities). That lends support to Sony's claim, as their resources were spread thin right from the start in dealing with multiple breaches. It also suggests that the attackers were a large, well-equipped group, such that they could manage such a huge job.
Realistically, their biggest concern at this point is PR. Which is significant in and of itself. The fact that they have some of the worst I've seen won't to help their case. They should have alerted customers no later than the day after they confirmed a hack.
Quote:
They got logins as well, but not passwords, and also email addresses. So watch out for any phishing scams, and change any passwords you might have had emailed (assuming you don't do that right away, which most of us would, I'm sure).
The minute I found out, I enabled a 2-step login on my gmail. Luckily, I've been in a slow process over the past few months of changing all my passwords anyway, so few of them are the same as my PSN password.
Edited, May 4th 2011 7:41pm by idiggory