shortly before they get sued out of existance? yeah. if you have a sidekick, keep it powered up or else you are screwed. that or buy a real pda phone!
( I suspect this is actually Paris Hilton's revenge from when hers got hacked.)
http://www.engadget.com/2009/10/10/t-mobile-we-probably-lost-all-your-sidekick-data/
T-Mobile: we probably lost all your Sidekick data
by Chris Ziegler posted Oct 10th 2009 at 3:45PM
Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.
Update: Apparently T-Mobile has paused the sale of new Sidekicks, as all models are now listed as "temporarily out of stock" on the company's site. Additionally, a warning as been added to the post on T-Mobile's forum which reads: "Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power." Scary stuff, Sidekickers.
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Are you suggesting that T-Mobile is going to get sued (not likely), or that Danger Microsoft (the manufacturer) is going to get sued (highly likely)?
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
EDIT: also, Sidekicks should not have been used for serious business purposes. They're not a PDA, they're a "Mom has a PDA and I ******* my *** off for something that almost, but not quite, doesn't fulfill any of those functions even though it's supposed to" type of phone.
Edited, Oct 10th 2009 6:20pm by MDenham
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
EDIT: also, Sidekicks should not have been used for serious business purposes. They're not a PDA, they're a "Mom has a PDA and I ******* my *** off for something that almost, but not quite, doesn't fulfill any of those functions even though it's supposed to" type of phone.
Edited, Oct 10th 2009 6:20pm by MDenham
#3ThiefX,
Posted: Oct 10 2009 at 5:56 PM, Rating: Sub-Default, (Expand Post) Seriously, go BlackBerry or don't go at all.
MDenham wrote:
Are you suggesting that T-Mobile is going to get sued (not likely), or that Danger Microsoft (the manufacturer) is going to get sued (highly likely)?
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
Why would the server manufacturer be sued, and not the people responsible for using it properly and creating a correct backup?
Servers fail, that's a fact. It's up to the service provider, not the server manufacturer, to have a backup system in place and ready in case of failure.
Can't sleep, clown will eat me.
You silly fuckers and your phones.
TirithRR the Eccentric wrote:
MDenham wrote:
Are you suggesting that T-Mobile is going to get sued (not likely), or that Danger Microsoft (the manufacturer) is going to get sued (highly likely)?
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
Really, T-Mobile has no way to do anything about this, and suing them would be pointless and probably would get dismissed for that reason.
Suing Microsoft, however, is something like the US's fifth national pastime.
Why would the server manufacturer be sued, and not the people responsible for using it properly and creating a correct backup?
In which case, yes, it's their responsibility for making sure the system has a backup. If T-Mobile wasn't using it (or wasn't using it properly), that's a different matter from this (where it seems like there wasn't a backup at all - not even the hope of one - which is a manufacturing defect, not a sales-'n-service one).
It's not the responsibility of the company selling items to make sure that the company producing them is providing services that are effectively part of the item, millions of dollars in "extended warranties" sold by stores to the contrary.
T-mobile offered the service. The user contract was with T-mobile. T-mobile is liable for that data loss, though certainly the hosting company is as well and will likely be sued in turn by T-mobile.
Unless they had a "we can lose your data at any time" clause in the contract, they're probably pretty much *******
Unless they had a "we can lose your data at any time" clause in the contract, they're probably pretty much *******
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Jon works in the call center for customer service and got warned about this right before he left to go home last night. Apparently he didn't actually have to deal with any related calls today (though everyone was expecting today to be hellish) and Sunday and Monday are his days off... he's feeling pretty lucky right now. 
Apparently it's about a 1% chance that the data will be recovered.
Apparently it's about a 1% chance that the data will be recovered.
I've never touched a Sidekick, but I don't get what the big deal is. Your phone should be keeping your data on local memory storage anyway. Are there really phones that keep EVERYTHING on the provider's servers? That's just kinda ******* stupid. And besides, who keeps mission critical data on a phone without a copy on their computer?
Seems like a customer service nightmare, but I can't believe too many people will be seriously affected by the issue outside of possibly a severe short term inconvenience.
Seems like a customer service nightmare, but I can't believe too many people will be seriously affected by the issue outside of possibly a severe short term inconvenience.
Their contract agreement didn't have a clause that absolved them of legal responsibility for this? That would be surprising.
Yeah I'm kinda surprised that none of the information is saved locally on the phone itself. Whose bright idea was it to have the phone redownload contact information and what have you every single time you turn the phone back on?
His Excellency Aethien wrote:
Almalieque wrote:
If no one debated with me, then I wouldn't post here anymore.
gbaji wrote:
I'm not getting my news from anywhere Joph.
Dread Lörd Kaolian wrote:
Unless they had a "we can lose your data at any time" clause in the contract, they're probably pretty much @#%^ed.
Trying to find the terms of the contract, though, is (to put it mildly) an exercise in waterboarding.
Yeah, I just fell victim to this. I have a a sidekick from last year that's been having issues lately anyway. A few days ago I was unable to connect to the net (texting and calls were fine), and the next day I got a text from tmobile apologizing for the interrupted service and crediting my account for data charges. Yesterday the same thing happened again so I reset my phone (this usually works to restore service if it's because of interference like getting in an elevator) and when it booted up all of my contacts, texts and calender entries were gone. The stupid thing is that the phone stores information like your AIM/Yahoo/MSN user name/password locally, so it automatically signed me into those. The worst part is that I don't even remember every contact I had, so odds are I'm never gonna have some of those peoples' numbers again =/
bsphil wrote:
Yeah I'm kinda surprised that none of the information is saved locally on the phone itself. Whose bright idea was it to have the phone redownload contact information and what have you every single time you turn the phone back on?
Quote:
Microsoft
"All of your personal info must be stored on our servers". Hmmmmmm.
And in my two cents, smart phones are mostly pieces of ****. The technology is moving too fast to be even barely stable. I watch people struggle with them all the ******* time.
My friend has Blackberry Storm (I think, the new touchscreen one). Not only does the touch screen suck, but every time she tries to use the camera function, her entire phone locks up. She has to take the battery out, wait, and then reboot the phone. Average reboot time? 20 minutes. 20 minutes to turn on a phone? To take a ******* picture? Good ******* god.
Her husband has the Pearl, and it likes to get possessed and just start rebooting itself over, and over, and over. My stepmom's Pearl had constant software instability issues, and she eventually replaced it with I have no idea what model that she still has problems with.
So yeah. I had an ancient Nokia until about a month ago when I replaced it with something modern (and free). I'm happy with my Motorola flip phone. Those are kinda hard to **** up.
Hence why if I were to buy a smart phone, it would be an iPhone.
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
I've got a blackberry curve with Sprint that I've never had problems with. Blackberry puts out some decent devices, but I guess they try a bit too hard to keep up with competition. Get a 2nd or 3rd generation device and you're covered.
BrownDuck wrote:
I've got a blackberry curve with Sprint that I've never had problems with. Blackberry puts out some decent devices, but I guess they try a bit too hard to keep up with competition. Get a 2nd or 3rd generation device and you're covered.
However, for business, Blackberry > all.
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
Guenny wrote:
So yeah. I had an ancient Nokia until about a month ago when I replaced it with something modern (and free). I'm happy with my Motorola flip phone. Those are kinda hard to @#%^ up.
Sweetums wrote:
Guenny wrote:
So yeah. I had an ancient Nokia until about a month ago when I replaced it with something modern (and free). I'm happy with my Motorola flip phone. Those are kinda hard to @#%^ up.
This is Guenny's new phone:
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
Sweetums wrote:
Guenny wrote:
So yeah. I had an ancient Nokia until about a month ago when I replaced it with something modern (and free). I'm happy with my Motorola flip phone. Those are kinda hard to @#%^ up.
My krazr has been working great the past 3-4 years? The only thing I don't like is it can't really play awesome ringtones.
Dear people I don't like: 凸(â—´―｀â—)凸
Snoop Dog: Everybody needs a Sidekick. *gangstaface*
I have to agree with Bsphil here. Why would stuff like contacts not be stored on the phone? It's been a feature since second or third generation cell phones in general.
I don't see this lawsuit going anywhere though. If T-Mobile knew that all data was stored on a server they would have to place a clause in the contract protecting themselves.
I have to agree with Bsphil here. Why would stuff like contacts not be stored on the phone? It's been a feature since second or third generation cell phones in general.
I don't see this lawsuit going anywhere though. If T-Mobile knew that all data was stored on a server they would have to place a clause in the contract protecting themselves.
Sweetums wrote:
Guenny wrote:
So yeah. I had an ancient Nokia until about a month ago when I replaced it with something modern (and free). I'm happy with my Motorola flip phone. Those are kinda hard to @#%^ up.
The first one I had sucked though. Totally not water proof.
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An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo
I love my smart phone. 
Pawkeshup the Ludicrous wrote:
However, for business, Blackberry > all.
I would respectfully disagree, under certain circumstances. If your business uses Exchange already, iPhone > Blackberry. You don't need their proprietary server software to sync up.
Our company allowed us to connect our iPhones to the corporate exchange server a while back and it has been awesome. We had to agree to password protect our phones (somehow they are able to check this) and also to allow them to remotely erase our iPhones in the event of an emergency (lost phone, etc). It's been an invaluable tool for me since then.
We are actually moving away from Exchange to Oracle Mail and we will still be able to sync our phones so it still continues to be a valid business tool in my opinion.
I like my Palm Treo. I've never had a problem with it, and I'll likely upgrade to the Treo Pro when my contract is up.
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Wint wrote:
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