niobia wrote:
Turin, Eater of Souls wrote:
People like to rant and rave about Verizon, but I've been using them for years and have never really had any reason to complain.
ditto. and when we did find an issue, they were quick to fix it (like when my mother spilled soda on her cell phone. They replaced it even though it was totally her fault.)
From my angle, I dealt with them as a supposed partner on our notebooks. I say supposed, because whenever it was an obvious network issue, instead of taking ownership, they'd keep shoving the customer back to us claiming it was hardware, and wanting us to foot the bill for a new card.
Of course, I'd run the diags which we wisely designed to be very accurate, and show them that it was a network authentication issue, which is where our responsibility would end.
I also often dealt with their internet support which did the same damn thing. It led to a lot of cancellation talk from the customer, but no idea if they went through it.
As I said, I'm not in the States, so I can't say I personally have and an issue with them.
But Bell Canada... Oh my word... If you come up here get Rogers.
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality