Stable Internet AgainFollow

After a week of our DSL light turning red for 10 seconds out of every 5 minutes, which is enough to make doing anything fun on the internet not fun any more, AT&T finally got tired of us whining to tech support daily and sent a technician out here.

Turns out squirrels had chewed off the protective cover of one of the wires, and it was touching another in an inappropriate place and shorting out the whole apartment building.

They also tossed in another modem/wireless gateway for free, just to get us to shut up and not bother them again.

When three people tell you everything is plugged in and no they're not running any bit torrents and YES the damn LIGHT is STILL TURNING RED EVERY FIVE MINUTES for a whole week straight, you can assume that something really is messed up and they're not incompetent nincompoops after all.

Sadly, this is simply not the case the vast majority of the time. Anyone who's ever worked teir1 tech support (especially to the general public) knows that the number of idiot who will insist over and over and over that everything is plugged in and they didn't change anything, but then when you check it turns out that they unplugged something, or changed something far far outnumber the occasional few who actually didn't do something stupid to make their network stop working.

I always love reading this site. It's even funnier when you've seen so many of these personally.

Oh come on gbaji, you're giving the telcoms too much credit.