http://www.officezone.com/fd6100.htm
I had no clue one existed.
The whole lien letter would have been avoided if the person taking care of her bills had seen the letter about the outstanding $.01 and payed it or made a phone call about it.
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MentalFrog wrote:
Quote:
A computer automatically printed the letters for any account with a balance remaining, and they were not reviewed by staff before being sent out, Marcoccio said.
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
Setup the computer program that automates the process in the first place to weed them out, dumbass. And that amount would be whatever was decided reasonable. Seriously it's not that hard.
Alma wrote:
I lost my post
Quote:
Setup the computer program that automates the process in the first place to weed them out, dumbass. And that amount would be whatever was decided reasonable. Seriously it's not that hard.
What amout do you start weeding at?
Would the balance forgiven amounts add up to a significant amount?
Elinda wrote:
MentalFrog wrote:
Quote:
A computer automatically printed the letters for any account with a balance remaining, and they were not reviewed by staff before being sent out, Marcoccio said.
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
Setup the computer program that automates the process in the first place to weed them out, dumbass. And that amount would be whatever was decided reasonable. Seriously it's not that hard.
Wow, you're really upset about this.
Uglysasquatch, Mercenary Major wrote:
MentalFrog wrote:
I hope your better looking than you are smart.
Protip: When insulting someone's intelligence, be sure to not make any mistakes yourself.
Quote:
And yes. I am a spitting image of Adonis.
Alma wrote:
I lost my post
Belkira the Tulip wrote:
Elinda wrote:
MentalFrog wrote:
Quote:
A computer automatically printed the letters for any account with a balance remaining, and they were not reviewed by staff before being sent out, Marcoccio said.
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
Setup the computer program that automates the process in the first place to weed them out, dumbass. And that amount would be whatever was decided reasonable. Seriously it's not that hard.
Wow, you're really upset about this.
..just wondering.
Alma wrote:
I lost my post
Elinda wrote:
Did the use of the F-word convey the feeling of upset?
..just wondering.
..just wondering.
That and the exclamation point.
I mean, she should pay all of her bill, don't get me wrong. And they have every right to pursue their penny. But putting her in a position where she could potentially lose her home over it? That's a bit much.
Samira wrote:
unless this is, in fact, an income-generating strategy.
Considering I do Tax Reports every April where I personally see 3-500 homes every year get deeded out on liens and tax sales from a penny to a couple grand, yea, I'm fairly sure that's all it is.
From now on, I'm gonna add a penny to all my utility bills.
Alma wrote:
I lost my post
Why I love my bank:
I miscalculated and overdrew my checking account by 12 cents one day before my paycheck hit the bank. I called customer service, and this was our conversation:
Me: Hi, I overdrew my account by 12 cents and you charged me a $25 fee. As you can see, this is the first time I have ever overdrawn this account, and hours later it was positive $800 again. Can you waive the fee?
CSR: Done.
On the other hand, this is also probably why my bank just got bought out by someone else.
I miscalculated and overdrew my checking account by 12 cents one day before my paycheck hit the bank. I called customer service, and this was our conversation:
Me: Hi, I overdrew my account by 12 cents and you charged me a $25 fee. As you can see, this is the first time I have ever overdrawn this account, and hours later it was positive $800 again. Can you waive the fee?
CSR: Done.
On the other hand, this is also probably why my bank just got bought out by someone else.
I work in a bank, we will allways forgive a first time overdraw, and in the case of 12 cents most likely. I dont know why the person handling the blind womans bills wouldnt have just payed the bill that came before the lien letter, or made a simple phone call about it.
Elinda wrote:
From now on, I'm gonna add a penny to all my utility bills.
If they complain about it, tell them you included the cost of postage in there, and ask for your change back.
Elinda wrote:
Did you not read the part where it said, it would cost much more to have staff go through each file individually?
Read the quote again:
Quote:
A computer automatically printed the letters for any account with a balance remaining, and they were not reviewed by staff before being sent out, Marcoccio said.
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
If they have a computer program to automatically pull the letters and print them (even if it's just a damn Excel merge), then it is well within their capability to not send letters for which the balance owed is less than, say, the cost to mail the letter. It's just plain mismanagement and stupidity.
It's fifty goddamn cents all up. I'm pretty sure no-one cares.
The Great BrownDuck wrote:
If they have a computer program to automatically pull the letters and print them (even if it's just a damn Excel merge), then it is well within their capability to not send letters for which the balance owed is less than, say, the cost to mail the letter. It's just plain mismanagement and stupidity.
The article already addressed this. "And what would that amount be?" Whatever amount you choose what is to stop people from deliberately underpaying knowing no action will be taken against them?
Furthermore, why should the city even bother? How often of an event do you believe underpaying a bill by one cent is for the city? How significant is the problem? So the city saves a maximum 41 cents on postage for each of the five citizens that under pay by one cent every year. What does it cost to hire a techie to set up a system that monitors those who slightly underpay, $50? What is the administrative cost to keep the extra records? Maybe it takes an employee one hour every year to type up a report on it; he gets paid $12 an hour maybe? How could it possibly worthwhile for the city to implement such a system?
Edited, Nov 20th 2008 3:07am by Allegory
The Great BrownDuck wrote:
Elinda wrote:
Did you not read the part where it said, it would cost much more to have staff go through each file individually?
Read the quote again:
Quote:
A computer automatically printed the letters for any account with a balance remaining, and they were not reviewed by staff before being sent out, Marcoccio said.
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
"It would be fiscally irresponsible for me to have staff weed through the bills and pull out any below a certain amount," Marcoccio said. " And what would that amount be?"
If they have a computer program to automatically pull the letters and print them (even if it's just a damn Excel merge), then it is well within their capability to not send letters for which the balance owed is less than, say, the cost to mail the letter. It's just plain mismanagement and stupidity.
Ok, so let's make it a 'rule' - no special treatment. ANYONE with an outstanding debt of less than $10.00 will be wiped from the books, or at least there will be no collection attempt made on the balance. Can you see where a rule like this will go?
I owe $500.00 on my taxes. I send the town $490.00 and I'm good to go, right. I don't have to pay that last ten bucks - it says so in the rules. If there are 2000 property tax payers, the town has just lost $20,000 in revenue.
That anyone finds this particular story news worthy is, quite frankly, a media 'win'. As you've all mentioned - it's only a penny. Pay it for the poor blind old lady if you feel that bad about it.
edit: (oops, sorry I talked taxes instead of utilities again, my bad - same conclusion)
Edited, Nov 20th 2008 4:56pm by Elinda
Alma wrote:
I lost my post
Elinda wrote:
That anyone finds this particular story news worthy is, quite frankly, a media 'win'. As you've all mentioned - it's only a penny. Pay it for the poor blind old lady if you feel that bad about it.
Somebody did, actually.
Belkira the Tulip wrote:
Elinda wrote:
That anyone finds this particular story news worthy is, quite frankly, a media 'win'. As you've all mentioned - it's only a penny. Pay it for the poor blind old lady if you feel that bad about it.
Somebody did, actually.
Edit: best quote -
Quote:
Mayor Kevin Dumas says the whole situation was blown out of proportion.
Edited, Nov 20th 2008 5:22pm by Elinda
Alma wrote:
I lost my post
Elinda wrote:
I owe $500.00 on my taxes. I send the town $490.00 and I'm good to go, right. I don't have to pay that last ten bucks - it says so in the rules. If there are 2000 property tax payers, the town has just lost $20,000 in revenue.
This is exactly what I thought when it was mentioned to have a cut off amount. Why wouldnt people then take advantage of it. Why not just pay what you see fit then?
I don't think it would be cost efficient for the company to pay for a system that weeded out bills under a certain dollar amount. Now it makes sense that the people who are recieving the bills to call and say "Hey, I got this bill, its $.01 do I really need to send you a check?" and chances are the company would have said no.
When my husband and I moved one time, we had our utility bill cut off and the last bill was going to be sent to our new address. They sent the bill and it was only around $2. I kept forgetting about it, since it was so small, so they added it to our current bill, with a letter explaining they were going to do this. Seems like this 1 penny crisis could have been averted if this utility company would have done the same thing.
Any bill that I have not payed in full has been added to the next months bill, It doesnt make sense to me that it wouldn't have in this situation.
Maybe the lady moved and no longer gets bills from that particular utility company?
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