My remaining Grandparent has been in and out of the hospital a bunch as of late, Some of you may remember she took a turn for the worst a while ago, but then got better. Well now she is pretty sick again, so I decided to send her a flower basket from myself and my brother and sister. You know, a nice "get well soon Grandma!" from the grandparents to cheer her up.
Anyways, Grandma likes Hibiscuses, and hasn't had one in her retirement home for a while, so I picked out a nice bunch of them in a baskety thing. They were a little spendy, but hey, how many grandmas do you get to chear up right?
That was last tuesday, with the flowers to be delivered on Wednesday. Grandma's current condition doesn't let her answer the phone, so I have to rely on the relitives on that half of the state for information and to find out if they got there.
So a few days go by. One of the Aunts gets back to me. No Hibiscus. There is about a $3.00 really tiny and sickly Mum plant sitting on the counter, no card, and no indication it is anything other than the decor that was already in the room.
So, somewhat purturbed, I call the flower people to find out what happened. To make a long, somewhat aggravating phone conversation short, the ***** on the other end of the phone informed me that the flowers HAD in no uncertain terms been delivered, along with a card, and she had a delivery signature, though she would not tell me who from.
I then find out from her, after she has already accused me of lyeing about the lack of a hibiscus that Hibiscuses were out of stock at the time I ordered, so they replaced the order with an "assorted flowering plant", charged me the price for a hibiscus anyways, and due to their policy no they wouldn't send the goddamned correct plant or refund my money for their epicly ****** customer service, and would I be sure to use 1-800 flowers next time I feel like being scammed.
Needless to say this does not sit well with me. A replacement hibiscus from a local spokane florist has been ordered and is on its way, one with a physical address I can torch if they ***** it up, so Grandma WILL get her get well flowers.
To the 1-800 flower *****. If you ever read this, know that you ****** up on a truly epic level, and though you likely care little for what efforts I may throw into it, I will make it my new hobby to destroy you utterly.
The better buisiness buerau letter is already written, and will be CC'd to just about every consumer alert type news venu I have an e-mail address for. This post on this forum will live on into eternity, and the people of the forum and the internet shall read it and know you for the scumballs you are. May your children be eaten by woodchippers, and your ********* gnawed off by wolves. If I had recorded that conversation your representative just had, I would truly own your company within the month. How the **** you possibly justify jerking someone trying to do something nice for a sick grandparent around like that is beyond my comprehension.
I am mad. I am beyond mad.
The wombats are coming for you now. May god have mercy on your soul.