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#1 Mar 06 2008 at 8:27 AM Rating: Decent
Skelly Poker Since 2008
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I got a new boss awhile ago. My very best employee doens't get along with the new boss at all. I'm in an email cc battle between the two of them right now over hours.

I've always been very liberal how I've allowed this girl that works for me to get her work done. I count productivity over actual hours sitting in her cubby. She's got twin 7 year olds so is busy, to say the least. I allow her to work from home...or whereever. She's a work-horse and gets TONS done in short order.

Anyway, our offices are situated such that this employee (who I DIRECTLY supervise) sits right next to my new boss. So the new boss sees her arriving late, leaving early, not showing up etc etc.

I discussed this at length with my new boss when she started and thought it was all sorted out. However, today what has happened was, New Boss sent me an email, ccing the Old Employee. The email lists precisely (to the minute) what times this employee came to work and left work each day for the last pay period. Of course Old Employee has already fired back a pretty dam scalding email defending herself and questionging new bosses intelligence.

Clearly new boss is micro-managing and not following proper chain of command. I suppose I'll need to address that with her, but it's gonna suck. Old employee is a bit immature and can be downright ****** when she wants. Likewise I may need to take some pre-disciplinary steps based on the email she just sent Smiley: lol.

'sigh'...any advice how to maintain good working relations with both boss as well as keep my employee happy and productive?

....another email just popped into my box from New Employee...stay tuned.
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#2 Mar 06 2008 at 8:42 AM Rating: Good
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Man, I thought it was going to be about this type of ladder.

Looks like you'll be doing a face to face three-way with the boss and the subordinate!

That sounds semi-naughty.
#3 Mar 06 2008 at 8:47 AM Rating: Excellent
Nexa
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I would confirm with the boss that they have no concerns regarding the level or quality of work being performed and then suggest that supervising said employee is part of your job and that you have made flexible scheduling arrangements with that employee. If you haven't started, I would be documenting such arrangements formally and keeping it in that employees' file, signed by both of you...so that you have "official" documentation to produce should anything come into question. If you have a calendaring system, make sure the employee note on the calendar the times she is working from home so that you can have a time and effort report that is in line with the hours she is billing your office for.

If that isn't enough for your new micro-manager, suggest that they are welcome to take over your supervisory duties so that you can take longer lunches.

Nexa
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#4 Mar 06 2008 at 8:52 AM Rating: Excellent
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Thumbelyna wrote:
Man, I thought it was going to be about this type of ladder.
I hate that damned theory.

Not because I disagree with the basic principle but because it's the same damn thing every drunk college freshman comes up with but people treat that dork's site like it's innovative Gospel from On High.
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Wow. Regular ol' Joph fan club in here.
#5 Mar 06 2008 at 8:58 AM Rating: Good
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Jophiel wrote:
Thumbelyna wrote:
Man, I thought it was going to be about this type of ladder.
I hate that damned theory.

Not because I disagree with the basic principle but because it's the same damn thing every drunk college freshman comes up with but people treat that dork's site like it's innovative Gospel from On High.


Oooooo............Joph got touchy! C'mon, you jumped the ladder with Senora Flea so you yet again were able to disprove yet another internet theory!
#6 Mar 06 2008 at 9:12 AM Rating: Decent
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1 question. Do the other workers you supervise get the same flex time?

Another thought would be to move old employee to somewhere other than next to the new boss's cube. Out of sight out of mind.
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#7 Mar 06 2008 at 9:17 AM Rating: Excellent
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Thumbelyna wrote:
Joph got touchy!
I'm not touchy, just generally cranky Smiley: smile
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Wow. Regular ol' Joph fan club in here.
#8 Mar 06 2008 at 9:26 AM Rating: Good
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Sounds like you have created a form of Results Oriented Work Environment, which I find to be the best type of work environment both for the employee and work productivity.

#9 Mar 06 2008 at 9:39 AM Rating: Good
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Nexa pretty much hit it on the head. I would also add keeping documentation of how much said employee actually accomplishes in order to justify your actions.
#10 Mar 06 2008 at 9:51 AM Rating: Decent
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fhrugby the Wise wrote:
Sounds like you have created a form of Results Oriented Work Environment, which I find to be the best type of work environment both for the employee and work productivity.

Indeed, and it has worked splendidly until the new boss arrived.

This winter has been particularly trying as schools keep getting closed because of the weather which leaves the Old Employee rather stuck at home until she can find a way to deal with the kids (she's brought them to work in the past - I've suggest she not do that...they bug ME!).

Good advice all. thanks.

I'd never heard of the other ladder theory, but seems like rather 'duh' kinda stuff. Brings back the days of the phrase "go out with you?...haha, you're not good enough for me"
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#11 Mar 06 2008 at 9:53 AM Rating: Good
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I'm guessing you don't have the rapport built with the new boss yet to tell him/her to fuck off, verbatim or not.
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#12 Mar 06 2008 at 1:42 PM Rating: Decent
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Quote:
The email lists precisely (to the minute) what times this employee came to work and left work each day for the last pay period. Of course Old Employee has already fired back a pretty dam scalding email defending herself and questionging new bosses intelligence.


Does your break room have a microwave in which to make Popcorn, and a nice location to view the on-coming battle royale?


Seriously, I dont know how fix the situation, but I do recommend you try to compile a small list(paper or oral) of just how much work she completes and what it has meant for the company.

Then tell said new boss that if they have a problem with one of your direct subordinates, they should speak with you directly about it. That sounds like company policy should be,not reprimanding an indirect subordinate until you speak at length with their direct supervisor.
#13 Mar 06 2008 at 1:42 PM Rating: Good
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Before I went out on my own I had a similiar work set up. I came in late, left early, took long lunches and most importantly: took work home. My problem wasn't kids though, I'm a burst worker. I can do more in two hours than most can in eight, unfortunatly then I have to 'decompress' (why I orginally started lurking here) or I get agitated, irritated and generally not someone you want to talk to. My original boss understood this and was fine with it so long as I kept my work up. The guy who bought his company didn't understand, fortunatly my original boss was the **** type and he and I had done what Nexa has suggested and set up a system to document it. It didn't help though, the new boss still groused and complained, hense my working for meself.
#14 Mar 06 2008 at 2:36 PM Rating: Good
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If your company doesn't have an official "flex-schedule" policy, it would be hard to argue either way. If the dictated policy is that you have to be on time and work this long with a 15 minute break etc, your boss is just going by policy. However, if you can pull together the supporting data, it would make a good case to allow for flex-schedules. The other point is what someone else mentioned, is that flexibility allowed for everyone or just your special little trooper? There may be some tension with other employees as they don't see it as fair treatment, and that's why your boss is treating it as he/she is.

Of course, I've always said a good boss lets his supervisors/managers do what they do (within reason) as long as the job is getting done and people are happy, he can keep his business on more important things.
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#15 Mar 06 2008 at 4:04 PM Rating: Good
I agree with documenting and seeing if your company has a "flex policy" with established guidelines to follow within them. If there is not one, as stated before perhaps constructing an agreement between yourself and Old Employee regarding her hours would be best. I would make this widely available to both the new boss, and to his direct supervisor (if applicable).

As an example from personal experience, my agency has a "core window" of hours employees are expected to be in the building, which is 10-2. Other than that, clinicians' hours are set on when they are seeing clients. Many of my coworkers have families and do not want to work late to see the clients who want to be seen after work; I, on the other hand, am more nocturnal and as a result am more than happy to stay later, if that means I can come in late. Due to some early morning groups I do though, I have a wildly fluctuating schedule from day to day. My agency does not pay over-time, so we are forced to "flex" our time to suit our needs and make every week add up to 40 hours.
My typical weekly schedule:
Monday: 10:30am-8:00pm
Tuesday: 10:30am-6:30pm
Wednesday: 9:00am-8:00pm (ouch)
Thursday: 10:30am- 6:30pm
Friday: 9:00am-3:00pm

However, once again I agree about keeping meticulous documentation. I document on my time sheet, in addition to the Service Activity Log (more paperwork, used for billing purposes)exactly when I am coming and going, and what I am doing in that time. My boss has never had a problem with my times, and has actually thanked me more than once for being willing to stay later, be flexible, etc.

Now, just last week an incident arose, because apparently someone had the audacity to complain to my boss about me strolling in at 10:30am some days. So, I constructed a very detailed report of my average hours, and exactly what I am doing during those times. I showed it to my boss, who chuckled and stated that he knew I was doing my job properly, as did upper management; but that he'd be sure to show the next person that complained to shut them up. Smiley: lol
#16 Mar 06 2008 at 8:17 PM Rating: Excellent
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Kakar the Great wrote:
If your company doesn't have an official "flex-schedule" policy, it would be hard to argue either way. If the dictated policy is that you have to be on time and work this long with a 15 minute break etc, your boss is just going by policy. However, if you can pull together the supporting data, it would make a good case to allow for flex-schedules. The other point is what someone else mentioned, is that flexibility allowed for everyone or just your special little trooper? There may be some tension with other employees as they don't see it as fair treatment, and that's why your boss is treating it as he/she is.

Of course, I've always said a good boss lets his supervisors/managers do what they do (within reason) as long as the job is getting done and people are happy, he can keep his business on more important things.

This is the best take on it that I've seen so far. Your boss, new or not, has a say over your 'arrangement' with your employee. If she doesn't agree, that's for you two to hash out in private, and you should definitely address that with her as it's to your benefit to cultivate a good working relationship with her, not cleave to your fuzzy-warms with the employees, especially ones whose insulting emails and lack o professional coping skills frankly don't speak to her value as an employee or yours as a supervisor. I doubt she's the only person who works there with kids, and even so, kids aren't a reason for leaving work at odd hours every day of the week nor should her obligations weigh more heavily upon you than anyone else's.

Think of what your boss's purpose in addressing this issue is, and attack the issue (not the people or their character) from that perspective. Try going in to your boss's office and saying "I heard from Cindy that you wrote to her about her attendance. Are there circumstances that I need to know about that are interfering with our flexible work schedule agreement? If that's the case, I would like to be able to outline them for her so she can make an informed decision about where she stands, and whether or not she can give the kind of time commitment the company needs."

Edited, Mar 6th 2008 10:30pm by Atomicflea
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