I have never in all my years, and all dealings with any company I have ever dealt with, seen such a display of incompetance, arrogance, rudeness, indifference and utter and complete idiocy. A failure at all levels. "Exponential incompetance"
To anyone considering getting DirecTV, if you can actually successfuly GET it installed, the service (as in, the dish and DVR receiver itself)is okay, but it's a damn shame that you have to deal with a company like that to aquire said service.
For comparison, I am a former Adelpiha customer... and DirecTV CS is much worse even than Adelpiha, which before now I did not even believe was possible.
I actually told the rep on the phone when asked "what can we do to make this right?" that they should "liquidate the company and commit mass-sepuku"...
What a disgrace. Let this serve as a warning to others... it is a blight on humanity and the stench of this attrocity reeks to high heaven in fumes of shame.
--end transmission--