DSD wrote:
Nizdaar wrote:
King Nobby wrote:
/nods
Right now I'd be happy with
[quote]"Sorry folks. Something's fUcked up. We've no clue what it is and can't give you an ETA on a fix.
We're feeding the gerbil Foie Gras and Champagne, Dana's on steroids, we've bribed Illia with the offer of a new wheelchair and Kaolian has been told he can have a free subscription to "Pre-teen Amish Schoolboi Weekly".
What more can we do?
As it is, not one admin has taken the time to apologise, explain or console. IMHO that's just lazy, and not what I've come to expect from this happy band of like-minded f
Uck-wits.
Oh, and when my premium expires neckst month, n0 m0re ****************
You'll notice that Danalog and I have hardly posted in asylum for the last week. We're busy doing everything we can to get things working in a more timely manner.
You and every other board is asking for updates and such.
Sorry, but if I did that I'd spend my entire day posting updates and not actually trying to get to the bottom of what's so fecked up. I know it's frustrating, but it's the best I can do.
Bull. There are 7 main forums on this site, including forum feedback, Asylum, and the Sandbox. How hard is it for one admin to make a temporary sticky thread in each of those 7 forums, and lock it, explaining there is obviously massive issues going on, people are working on them, and as soon as you have hard evidence that it is almost fixxed, that someone will let us know? As it stands now, everyone is bi
tching on every forum because
no one is taking the time to acknowledge and address the issue to the community.
As a fellow IT guy I can certainly sympathize with the admins. When the proverbial
Shit hits the fan, if you stop to update someone on what's going on and what the status is every time someone calls (or in this case posts) you'd never get anything done. You just want to block it out, tell people to f
Uck off, and when it gets fixed it gets fixed.
As a regular poster, it's annoying to come back daily after several days and keep getting time-outs, hangups, and errors. However, it's understandable that at times these things happen. What would be better for both sides, is for someone to be designated to do as DSD mentioned. Post the best update you can, make sure it's visible (sticky) even if it's only in the forum feedback. I wouldn't expect a post in every damn forum, but one would be enough. I know when my network has problems we send out a site-all email (assuming of course email isn't the problem, then it's announced on the PA across the building) giving a brief description of the problem and assure people that we are working on it. Hell, most times we don't even give an ETA, we just say that we hope to have it resolved ASAP.
Kao wrote:
Danalog, nizdar, Illia, Rale have all been putting in very long hours on getting the new servers up and running. We're operating on all new servers, at a new ISP, and we are having growing pains. it is my understanding that the existing servers are yet to be integrated with the new ones, and I think, but am not 100% sure that they are still in transit. One of the other admins, feel free to correct that if I am missinformed. There have been issues with the new ISP that have been outside our control. Things like that are getting resolved, and I know you are all frustrated, but once things start getting back to normal everythign should improve substantially.
Something like that, for instance. Stickied in the feedback forum and everyone would know you guys are trying to implement the new servers and things are hokey but being worked.