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WTF is up with taxi services these days?Follow

#1 Oct 11 2005 at 7:25 PM Rating: Decent
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OK. I don't normally call or need a taxi. Until today. What a disaster!

Car breaks down. I get it towed. I'd like to get to work, so I try to get a taxi from home (not too far from the shop). Apparently, since I live in the "north county" of San Diego, I get a yellow pages that serves only the areas near me. Unfortunately, most of those areas as in Oceanside and surrounding areas (which is a different county).

Apparently also, some dipstick passed a law at some point that prevents taxi services from crossing county lines. Why? Don't know. I'm sure I could find a way to blame liberal nutjobs on it, but I'm too tired to bother at this point. As I go down the list of taxi services in the area, I avoid the ones with the 760 area code, since that's Oceanside. And after spending over an hour running through the rest, not a single service would actually pick up in the area I live in!

So I try information. Surely, they'll be able to put me through to a cab company that'll manage my area, right? Nope. They keep handing me numbers that are either 760 numbers, or ones I've already tried. Sigh. Eventually, I just gave up. Working from home I guess...


Here's what I don't get. I remember back in the day when you could literally walk up to any phone booth, flip through the book there, put in your coin(s) and get a taxi to come get you, day or night, anywhere, and take you to anywhere. What's changed? You'd think these guys would be in competition and would work hard to get your fare or something. What's even more surprising is the attitudes I got. Most of them were actually rude about the fact that they wouldn't pick me up. No: "Sorry. We can't pick up there, but I could give you the number of a company that can...". Just a half intelligible "No cabs for you!" and a hang up.


Is it that we have too much regulation on these businesses, so they can only operate in very narrow economic range (and apparently picking someone up in the burbs isn't cost effective or something)? Or is it that there's not enough of them, so they don't feel they need to compete for our dollars? Dunno. Just dont get it. I was willing to pay for the trip, but no one wanted my money. That just seems wrong to me...
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#2 Oct 11 2005 at 7:43 PM Rating: Excellent
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Maybe they didn't want to waste their time with you writing out a check.

Seriously, you're at home. http://www.google.com
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#3 Oct 11 2005 at 7:54 PM Rating: Excellent
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Is it that we have too much regulation on these businesses, so they can only operate in very narrow economic range (and apparently picking someone up in the burbs isn't cost effective or something)? Or is it that there's not enough of them, so they don't feel they need to compete for our dollars?


Third possibility: outside regulation.

I know the cabs up here will cross county lines, and that stood out as being kind of arbitrary. So I'm guessing it's some sort of local legislation.
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#4 Oct 11 2005 at 8:53 PM Rating: Good
I'm betting it had to do with how you counted out every single penny last time, thereby turning what should have the relatively simple and short process into a long and drawn out tortuous experience that was so enervating the cabbie has not yet reported back to work and all taxi companies within 50 miles of your home now have you on their blacklist.








Seriously, though. Now you know how the brothers feel about trying to get a taxi.























Really seriously, that sucks. Kalifornia and their crazy laws.
#5 Oct 11 2005 at 9:44 PM Rating: Excellent
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Not a California law. Like I said, they'll cross any number of lines up here. Smiley: grin
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#6 Oct 11 2005 at 10:49 PM Rating: Good
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Thank you Gbaji!
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#7 Oct 12 2005 at 2:54 AM Rating: Good
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Samira wrote:
Not a California law. Like I said, they'll cross any number of lines up here.


Yeah. Probably a local law or something. Don't know who's or where it came from. But I had at least a half dozen different people tell me it was illegal for them to pick up a fare on the other side of the county line. Which would not have been a problem except that every single taxi service listed "locally" was on the other side of a county line...
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#8 Oct 12 2005 at 3:07 AM Rating: Default
Man you Southies have some screwed up laws. Northern CA FTW. Maybe you should have called a limo/shutle service.

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#9 Oct 12 2005 at 3:17 AM Rating: Good
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BloodwolfeX wrote:
Man you Southies have some screwed up laws. Northern CA FTW. Maybe you should have called a limo/shutle service.


Heh. You are correct about that. When I lived in Santa Cruz, I remember it had a really good bus system. You could get from anywhere to anywhere easily, quickly, and cheaply. There aren't even busses that run where I live at all. Ok. That's not totally true. There is one bus route that runs along Torrey Pines past UCSD and up to the Del Mar fairgrounds (about a mile or two from where I live). But absolutely no busses running around on the surface streets in between.

But that's why you'd think that there'd be decent taxi service or something. I thought about a shuttle service, but they take freaking forever to get you where you're going (and I didnt see any for my area either). There were several limo services, but I'm pretty sure those were not going to entail a 20 buck ride. They're more aimed at the "rent a sedan and driver for the day" kind of thing.
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#10 Oct 12 2005 at 3:24 AM Rating: Decent
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Yeah. Probably a local law or something.


Is it possible that maybe it isn't your county that has these laws in place, but rather the counties that surround you? I could see how the counties around you having a "No in, no out." policy on thier taxi service would leave you in the dark, as well.
#11 Oct 12 2005 at 3:41 AM Rating: Decent
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Here in the UK, I have a single national number that I can call wherever I am in the country. They then find and send me a cab.

Don't you septics have something similar?
#12 Oct 12 2005 at 6:34 AM Rating: Good
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Eiri wrote:
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Yeah. Probably a local law or something.


Is it possible that maybe it isn't your county that has these laws in place, but rather the counties that surround you? I could see how the counties around you having a "No in, no out." policy on thier taxi service would leave you in the dark, as well.


Actually, it's far more likely to have to do with business licensing then anything else. Assuming you have to pay money to operate in any given area, many companies aren't going to want to pay for licenses in two counties if they can avoid it.

Of course, then you'd think they'd be able to refer me to a company that did operate in my area, since that shouldn't hurt their business at all. Not a single one did that, even when I asked.

Dunno. It was just annoying.


And Pat. We don't have anything like that. But then, we don't have a country that can literally fit into a 3 county area in California either.
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#13 Oct 12 2005 at 8:07 AM Rating: Decent
C'mon people. Can no one see what is going on here? Probably no parents in the group. When my kids asked to do something I didn't want them to do, I told them "no" and when they asked why I told them "because people bleed when they're cut." They would, of course ask what that meant and I would tell them: "Any excuse is good enough if you don't want to do something."

Cab companies, appliance repair people, car repairmen, and all other funcioning members of society learn a standard litany of excuses why they can't do what they don't WANT to do. You can't argue with them because their rationale is bogus.

BTW these are all more signs of the decline and fall of the service economy in the US. Personal service and excellance are not provided because we don't think we ought to have to pay for them. End result is help desks run out of India and Pakistan, shirts that are made in the Phillipines, etc, etc. When you buy things based only on the price, you can't expect to get the outstanding service and support you used to get when you paid more for the product.

PPS Taxi service sucks because no one uses taxis anymore except the poor and disadvantaged who can't afford to pay decent prices for the service...
#14 Oct 12 2005 at 8:11 AM Rating: Decent
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And Pat. We don't have anything like that. But then, we don't have a country that can literally fit into a 3 county area in California either.


Tsk tsk. That isn't a very "can-do" attitude.
#15 Oct 12 2005 at 8:38 AM Rating: Default
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Cab companies, appliance repair people, car repairmen, and all other funcioning members of society learn a standard litany of excuses why they can't do what they don't WANT to do. You can't argue with them because their rationale is bogus.



I think its more likely that the cab company cant cross the county line because of some stupid licensing regulation and a cab company that he wasn't referred to covered the area he in which lives. I have seen this in many service related areas, especially if franchises are involved.

Years ago my friend and I tried to order a pizza. It was 10:30PM and we decided to call Dominos. They told us that they could not deliver to us because we were now in the delivery area for new Dominos. The problem was I was under construction and wouldn't be opened for 2 months. So we called another pizza place across the street from the first Dominos. They said, in a snide manner, they had turned off their oven early so we were "out of luck." So now we were ticked off at these guys. One won’t deliver because we are in the delivery area of a Dominos that isn't open yet and the other was rude and closing early.

Being the vengeful person I am I called the Dominos and spoke with the manager. I told him I was the manager of the other pizza place and asked if they could make the pizza and we would have our driver deliver it. He agreed if we would pay them when they brought it over in 20 min. I told him that would be no problem. My friend and I then drove down to the Dominos and waited. We watched them drive the pizza over to the other pizza place and get in a heated argument with the staff. After watching them nearly come to blows, we went to Denny's.
#16 Oct 12 2005 at 9:15 AM Rating: Excellent
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newgenhardheart wrote:
"Any excuse is good enough if you don't want to do something."
Your theory is that the guys running a cab service don't really want to make money by picking people up in their cabs? You realize that even the drivers are paid by collecting fares, yes? This isn't like the surly hourly worker at McDonalds -- if you don't drive, you don't get paid.
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PPS Taxi service sucks because no one uses taxis anymore except the poor and disadvantaged who can't afford to pay decent prices for the service...
You've never been in a city, have you?
Gbaji wrote:
Of course, then you'd think they'd be able to refer me to a company that did operate in my area, since that shouldn't hurt their business at all.
Nor does it help their business to keep a list of cab companies in other counties since you can't get a cab from the original company anyway.
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#17 Oct 12 2005 at 12:52 PM Rating: Excellent
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newgenhardheart wrote:
PPS Taxi service sucks because no one uses taxis anymore except the poor and disadvantaged who can't afford to pay decent prices for the service...


Someone should tell New York that, the whole "more taxis than normal cars" thing in there is somewhat confusing
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#18 Oct 12 2005 at 1:09 PM Rating: Decent
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Being the vengeful person I am I called the Dominos and spoke with the manager. I told him I was the manager of the other pizza place and asked if they could make the pizza and we would have our driver deliver it. He agreed if we would pay them when they brought it over in 20 min. I told him that would be no problem. My friend and I then drove down to the Dominos and waited. We watched them drive the pizza over to the other pizza place and get in a heated argument with the staff. After watching them nearly come to blows, we went to Denny's.


Haha, funny shÑ–t.

I'll have to keep that in mind next time that ******* Papa John's up the road refuses to deliver to my house because "There aren't enough drivers on call to drive out that far, currently."

There's a Donato's up a couple of blocks...I wonder how much they'll appreciate americanized pizza.

For those of you not in "the know" Donato's is some chain that started up down here and is I guess picking up on what Little Ceasars left behind. Cicillian Pizza. Yuck.
#19 Oct 12 2005 at 1:38 PM Rating: Excellent
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Danalog the Vengeful Programmer wrote:
newgenhardheart wrote:
PPS Taxi service sucks because no one uses taxis anymore except the poor and disadvantaged who can't afford to pay decent prices for the service...
Someone should tell New York that, the whole "more taxis than normal cars" thing in there is somewhat confusing
Maybe there's just more poor and disadvantaged people than normal people in New York.
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#20 Oct 12 2005 at 2:44 PM Rating: Excellent
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Jophiel wrote:
Danalog the Vengeful Programmer wrote:
newgenhardheart wrote:
PPS Taxi service sucks because no one uses taxis anymore except the poor and disadvantaged who can't afford to pay decent prices for the service...
Someone should tell New York that, the whole "more taxis than normal cars" thing in there is somewhat confusing
Maybe there's just more poor and disadvantaged people than normal people in New York.


Probably they're so poor from having to take the damn taxis all the time.
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#21 Oct 13 2005 at 8:33 PM Rating: Good
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Bah. Finally figured it out. It's not about crosing county lines. It's about licensing for the *city* of San Diego. Since the area I live in is not an separate township, it's technically part of the city of San Diego, even though it's nowhere near it (I'm literally 20+ miles away).

What's really bizaare is that there are two taxi services that are located just 2 major streets down in my "town". But they're not licensed to operate in the city of San Diego, so they literally can't pick up a fare in their own parking lot. Go figure...

So the problem with the local phone book is that it only lists "north county" services, none of which operate in San Diego city, even if they are physically located in an area defined as San Diego city. I have to go online and look up numbers for services centered in the downtown area in order to get a cab. But at least now that I know that, I can avoid some of the hassle.

It's still pretty darn silly IMO...
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#22 Oct 13 2005 at 8:57 PM Rating: Good
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On a somewhat related note, I was interpreting for a patient at a certain center the other day who had had some major head trauma. As such, he forgot fairly common things (his address, his kid's names) and couldn't be trusted to get to and from appointments. Workman's Comp covered his cab fare to and from treatment. His wife, who did speak English but was unable to come, calls the number for the cab company who is associated with WC, and they come to pick him up at home. The wife is understandably concerned about him getting home and asks the driver if he will be bringing her husband back. He answers that another driver will pick him up, but that he'll give the man his card so he can call him from the center.

So the man shows up, I stay and interpret for him for a couple of hours, and then it's time to go. He asks me to call the cab company, since he doesn't speak English. When I call and ask for the pickup, they very nicely inform me that they don't work that area, and give me the number for the cab service (who I assume they are affiliated to) in that area. I call them, set up the pickup, and they ask me how he will be paying. I inform them that WC is paying, and they say they don't work with them, never have, and won't pick him up unless he has cash, which of course he doesn't. After an hour calling the WC account rep, various cab companies and his wife, we still couldn't figure out what the hell had happened and the guy disappeared from the lobby sometime after I informed the staff that I was over my time allotment and had to go.

Here's hoping I see him next week. Smiley: frown

Edited, Thu Oct 13 23:38:16 2005 by Atomicflea
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