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#1 Jul 01 2005 at 2:42 PM Rating: Decent
stupid people and computers do not mix well

i work at the computer helpdesk for the US Postal Service and talking to these people all day every day makes me wonder how any of our mail ever gets to the right place


anyone else work at a computer support job and get this type of feeling?
#2 Jul 01 2005 at 2:48 PM Rating: Decent
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Computer helpdesk's must be amongst the most stressful jobs in the world.

no way would i do it, i'd rather walk down Bagdad main st with no flak vest.
#3 Jul 01 2005 at 3:11 PM Rating: Decent
God I hate dumbasses with computers. It's like giving the village idiot a lightsaber.

Edited, Fri Jul 1 16:13:52 2005 by Lefein
#4 Jul 01 2005 at 3:18 PM Rating: Decent
that is a wonderful idea...I just had a lady that did not know how to unplug the line from her modem and plug it into a spare phone to check for a dial tone...she consequently hung up on me...sigh
#5 Jul 01 2005 at 3:38 PM Rating: Good
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I worked helpdesk for a contractor for the military for over 2 years. There was about 4k users on that base, and I swear 3800 of them knew 2 things about computers:

1. How to download spyware and viruses
2. How to completely jack up the computer by "I was just typing a word document!"

Now I work for a much smaller company as desktop support with some network admin duties. We have a bunch of engineers working here and they know enough to think they know everything about computers. Which is worse than the people who at least admit they don't know much, because they argue with every resolution/explanation you come up with.

This is my world.
____________________________
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#6 Jul 01 2005 at 3:48 PM Rating: Decent
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I love wehn people delete their own **** but try to pretend they didn't and start making **** up while you're just staring at them like.. "uuh huh".

..or how about wehn some secretary tries to get you to create their Word document or spreadsheet for them.. it all starts with a few simple questions.. then it's : "OH, do you wanna sit down here?".


and my most well used phrase: "Call it IN" as in don't fu[b][/b]cking stop me in the hallways and tell me your problems. I don't care and I won't remember.
____________________________
With the receiver in my hand..
#7 Jul 01 2005 at 3:56 PM Rating: Good
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Quote:
and my most well used phrase: "Call it IN" as in don't ******* stop me in the hallways and tell me your problems. I don't care and I won't remember.


Exactly. And this is why I don't eat my lunch in the break rooms. People come in while I'm eating a sandwhich and reading a book and start asking me about problems on their home computer. Like I give a sh[i][/i]it if their home computer works.
____________________________
Some people are like slinkies, they aren't really good for anything, but they still bring a smile to your face when you push them down the stairs.
#8 Jul 01 2005 at 3:57 PM Rating: Good
Quote:
We have a bunch of engineers working here


"Why does it say paper jam when there is no paper jam!?!??"
#9 Jul 01 2005 at 3:59 PM Rating: Decent
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All users must report their issues through our helpdesk and then it's dispatched to me.

HOwever, the Top Floor people and the Accounting dept. have privledges and they CERTAINLY use them. Which is why I tip-toe through those floors to avoid attention.

I swear some people just pull **** our of their *** just to get out of work.
____________________________
With the receiver in my hand..
#10 Jul 01 2005 at 4:02 PM Rating: Decent
well at least this won't be my problem too much longer...i work for EDS and the usps has sent this contact elsewhere, so at the end of the month i'm out of a job unless one of these admin jobs at other accounts comes through
#11 Jul 01 2005 at 7:27 PM Rating: Good
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Quote:
he Top Floor people and the Accounting dept. have privledges and they CERTAINLY use them
Our top floor has greater expertise in fixing problems than the grunts on our helpdesk.

But we do have a sh[i][/i]itty helpdesk.

We pay peanuts, and the monkeys dance :-(

(and most of us on the top floor have I.T. backgrounds)
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#12 Jul 02 2005 at 9:14 AM Rating: Good
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Computer problems? not me... My computer knows I have a Big Fuc[/b]king Hammer.

Actually, all the spyware and viruses stopped, once I bought my own computer, and left my son to the old one. Now its just me, Nortons, and no threats detected. Life is good.

If I had to work on computers in an office setting all day, I think I would lose my mind. It's bad enough that I sometimes have to deliver to an office. Usually to some psuedo hot secretary, who cant stop flipping her fuc[b]
king hair, while she pretends to read the bill.

Offices seem like jail to me. Most people I see, just cant wait to get the hell out.



The things we do for money.. Smiley: disappointed
#13 Jul 02 2005 at 12:47 PM Rating: Decent
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Sir Weebs wrote:
Actually, all the spyware and viruses stopped, once I bought my own computer, and left my son to the old one. Now its just me, Nortons, and no threats detected. Life is good.
The things we do for money.. Smiley: disappointed



Here, here. Having my computer AND a family computer has cut my spyware/adware and virus stuff to nil.

And I can get online whenever I want.
____________________________
If life gives you lemons, make lemonade. Then find someone that life has given vodka and have party.


This establishment does not serve women. You must bring your own.
#14 Jul 02 2005 at 7:52 PM Rating: Decent
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874 posts
Main tech support for a Wireless based ISP. Got about 1K on the wireless, 2K on the dial-up service we provide, and a couple hundred using our web hosting. It's a small company so I'm also the main secretary, job assigner for the installers, troubleshooter for the random computer repairs we pick up, scheduler, and customer rep to the walk-in people.

There are days I beg for a bullet to the head.....
#15 Jul 03 2005 at 6:54 AM Rating: Decent
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Attending FSU in Computer Engineering and Web Design.

I also work at an arcade, and during the night I go home and fix computers for a little extra money.

A few occurances that make me laugh hysterically every time I think of them.

---------------------

Someone paying me 50$ because their taskbar "disappeared." I resize it to appear on their monitor, all is well. 50$, and one laugh richer.

"I have no sound!" I get the tower to my house, pull open the back, sound card is sitting there, apparently attatched at all limbs. Start it up on my spare monitor. No settings are f*cked. Plug in some speakers...They work fine. When I bring it back to the guy the next day, I plug it into his speakers, no sound. Take the fronts off the speakers...Totally blown. Probably from a brown out. The guy says "Yeah, we had a lightning storm the other day, all the televisions in the house burned out." Jackass. I laughed all the way to the bank.

Went over to a womans house. She had called me up saying that her son had been on her computer, and she was having a really odd problem with her taskbars. Apparently, he had downloaded some...adult oriented materal. Well, I get the tower set up at home, and start sifting through the folders, after failing to find the spyware buried anywhere that Ad-Aware could locate. Where do I finally find this toolbar? The Shared folder, marked with her account. So much for your son.

Then there was just the most unbelieveable one of all time. The guy who couldn't find the files he had been saving in Wordpad. He says "I save them, but I can never find them again!" Needless to explain this one. 50$ richer.

-------

The things a broke-*** college student would do for money are sometimes entertaining.


Spelling kicks my *** again. Needles = Needless. I need some sleep...


Edited, Sun Jul 3 07:59:45 2005 by Eiri
#16 Jul 03 2005 at 8:19 AM Rating: Decent
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call it in ><

Edited, Sun Jul 3 09:19:57 2005 by Kelvyquayo
____________________________
With the receiver in my hand..
#17 Jul 03 2005 at 8:19 AM Rating: Decent
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We got a computer on the bench from a gay dude.


WE boot it up, and waht should appear on the desktop but a huge black ****? Also on the desktop was a few folders, ****, Good ****, Great ****, and Gay ****.

btw, all the stuff was gay ****.


I just can't believe somone would have such little shame.

____________________________
With the receiver in my hand..
#18 Jul 03 2005 at 8:43 AM Rating: Default
Quote:
Computer problems? not me... My computer knows I have a Big ******* Hammer.

Actually, all the spyware and viruses stopped, once I bought my own computer, and left my son to the old one. Now its just me, Nortons, and no threats detected. Life is good.

If I had to work on computers in an office setting all day, I think I would lose my mind. It's bad enough that I sometimes have to deliver to an office. Usually to some psuedo hot secretary, who cant stop flipping her ******* hair, while she pretends to read the bill.

Offices seem like jail to me. Most people I see, just cant wait to get the hell out.



Yes Weebs, I'm sure they wish they were like you and had to drive trucks half way across the state. Man, you have it good!
#19 Jul 03 2005 at 8:49 AM Rating: Decent
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Truck drivers are the modern day cowboys.
____________________________
With the receiver in my hand..
#20 Jul 03 2005 at 9:39 AM Rating: Good
Cowboys were gay?
#21 Jul 03 2005 at 9:41 PM Rating: Decent
i work for a helpdesk for a big bank. only people i get to talk to are internal bank employees, no outside customers for me :) only problem i have is when im speaking with someone from another country with a HEAVY accent. the time i takes to reset one password can be astounding...
#22 Jul 03 2005 at 10:45 PM Rating: Default
TStephens wrote:
Cowboys were gay?


Some of them probably were, just like every other profession..
#23 Jul 04 2005 at 9:20 AM Rating: Decent
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12,975 posts
That explains how chaps were turned into some kind of fetish.

...Maybe it's time I had the wife dispose of those.
#24 Jul 04 2005 at 11:02 AM Rating: Good
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5,311 posts
Quote:
on the desktop was a few folders, ****, Good ****, Great ****, and Gay ****.
At least he was organized!
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