Did my premium expire? If so, I thought I had it set to auto-renew, why didn't it? And where do I go to renew it again?
EDIT: And are all of my images I've uploaded going to be gone or will I get them back when I resub?
Edited, Aug 11th 2011 10:59am by Mikhalia
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Mikhalia wrote:
Did my premium expire? If so, I thought I had it set to auto-renew, why didn't it? And where do I go to renew it again?
EDIT: And are all of my images I've uploaded going to be gone or will I get them back when I resub?
Edited, Aug 11th 2011 10:59am by Mikhalia
EDIT: And are all of my images I've uploaded going to be gone or will I get them back when I resub?
Edited, Aug 11th 2011 10:59am by Mikhalia
Hi Mikhalia,
We'll get this figured out for you. Sorry about the confusion!
Mikhalia wrote:
re all of my images I've uploaded going to be gone or will I get them back when I resub?
We don't remove those images on this end when someone stops being premium; they'll still be there.
Since 1 March 2004
[riftsig]308642[/riftsig]
[riftsig]308642[/riftsig]
I had the same thing happen to me the other week. I definitely had auto-renew on, but my subscription expired.
I just resent my credit card info. Too lazy to do otherwise...figured I'd check later to make sure you guys didn't double charge me.
I just resent my credit card info. Too lazy to do otherwise...figured I'd check later to make sure you guys didn't double charge me.
I definitely have not been charged. I looked back on my posts and Aug 11th was when I paid for a year, so it makes sense why it expired today but not why it did not auto renew.
Credit card info changing can be one reason, such as your bank sending you a newer card with the same number but different expiration date and/or security code thingy. Billing address change could do it, too (and name changes for spouses taking a new last name). I don't look into these personally, but just tossing those out there.
Since 1 March 2004
[riftsig]308642[/riftsig]
[riftsig]308642[/riftsig]
acprog wrote:
Credit card info changing can be one reason, such as your bank sending you a newer card with the same number but different expiration date and/or security code thingy. Billing address change could do it, too (and name changes for spouses taking a new last name). I don't look into these personally, but just tossing those out there.
Neither have happened, in my case. I just chalked it up to some quirk.
acprog wrote:
Credit card info changing can be one reason, such as your bank sending you a newer card with the same number but different expiration date and/or security code thingy. Billing address change could do it, too (and name changes for spouses taking a new last name). I don't look into these personally, but just tossing those out there.
AHA! That is probably it. My bank replaced my card that I used. I totally forgot.
Okey dokey, gonna enter new card info.
Thanks a ton!
All better now!
I had totally forgotten about that until you mentioned it.
I had totally forgotten about that until you mentioned it.
Heh, NP; happened to me not to long ago on another site or I'd not have thought of it either.
Since 1 March 2004
[riftsig]308642[/riftsig]
[riftsig]308642[/riftsig]
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