ok i know there has been of this addressed on this forum but im adding a new thread.....so here goes....I bought this PC back in mid June i have sent it back 4 times now for a hard hang(freeze) problem its comes up as Kernel Power 41 after it freezes the fans on the tower keep runnning and a couple of mins later the PC shuts off itself. Now i have been back and forth with the company I bought it from they have replaced the power supply and memory one time....the second time they replaced nothing said they had it running for 3 days and nothing happened this last time(which i got it back yesterday) they replaced the memory again. hen last night im playing most the night maybe 2 hours into a WoW session all is well, I get a lil bored i go play D3 for a bit before i head to sleep and it freezes on me about 20 minutes into D3. and here is the log
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/25/2012 5:18:38 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: User-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-10-25T21:18:38.753630300Z" />
<EventRecordID>11447</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>User-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
and here is what im operating
CAS: Cooler Master HAF 912 Mid-Tower Gaming Case w/ Adjustable HDD Cage (Black Color)
CASUPGRADE: None
CD: LG UH12LS28K 12X Blu-Ray Player & DVDRW Combo Drive (BLACK COLOR)
CD2: None
COOLANT: Standard Coolant
CPU: Intel(R) Coreâ„¢ i7-3770K 3.50 GHz 8MB Intel Smart Cache LGA1155 (All Venom OC Certified) - While Supply Last [+124]
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case [+9]
ENGRAVING: None
FA_HDD: None
FAN: Asetek 510LC Liquid Cooling System 120MM Radiator & Fan (Enhanced Cooling Performance + Extreme Silent at 20dBA) (Single Standard 120MM Fan)
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FREEBIE_CU: FREE! Mass Effect 3 Game [+0]
GLASSES: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD [+0] (Single Drive)
HDD2: None
IEEE_CARD: None
IUSB: Internal USB 3.0 4-Port Hub [+29]
KEYBOARD: (Keyboard & Mouse Combo) Razer Cyclosa Gaming Keyboard & Abyssus Gaming Mouse [+0]
MB_SRT: None
MEMORY: 8GB (4GBx2) DDR3/1600MHz Dual Channel Memory (Corsair XMS with Heat Spreader)
MONITOR: None
MONITOR2: None
MONITOR3: None
MOTHERBOARD: * [CrossFireX] Gigabyte GA-Z77-D3H Intel Z77 Chipset DDR3 ATX Mainboard w/ IRST, Lucid Virtu MVP, Ultra Durable4 Classic, 7.1 HD Audio, GbLAN, 2x Gen3 PCIe x16, 3x PCIe x1 & 2 PCI (Extreme OC Certified)
MOUSE: None [+0]
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Sound Absorbing Foam on Side, Top And Bottom panels [+29]
NOISEREDUCE2: Power Supply Gasket [+5]
NOISEREDUCE3: Anti-Vibration Fan Mounts [+9]
OS: Microsoft(R) Windows 7 Home Premium (64-bit Edition)
OVERCLOCK: No Overclocking
POWERSUPPLY: 800 Watts - Standard Power Supply - SLI/CrossFireX Ready
RUSH: RUSH!!! READY TO SHIP IN 5 BUSINESS DAYS [+49]
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: None
TEMP: None
TUNING: None
TVRC: None
USB: None
USBFLASH: None
USBHD: None
USBX: None
VIDEO: NVIDIA GeForce GTX 560 2GB 16X PCIe Video Card [+0] (Major Brand Powered by NVIDIA)
VIDEO2: None
VIDEO3: None
any and all help is most welcome thank you in advanced
Eric