does laptops= fail for ffxiv? :: Free Realms

#1 Oct 09 2010 at 11:40 PM Rating: Decent

7 posts

theses r my specs its higher then the min reqirements but wont start up (ffxiv has stop working) is all i get....
its has an i7processer with quad corse radeon5870graphics so i am wondering if it is becuzz its a laptop? any info greatly appreciated thanks in advance.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 1868MB used, 10266MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 3790 MB
Dedicated Memory: 1012 MB
Shared Memory: 2778 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01DD
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.683.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail

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#2 Oct 10 2010 at 3:03 AM Rating: Good

__DEL__1612743415598

Scholar

801 posts

Quote:

Current Mode: 1600 x 900 (32 bit) (60Hz)

Most likely this. There is a glitch with some hardware/driver combos when you get over 1200 on the horizontal resolution that is causing it to crash--not specific to brand of card, but more the OS. People with dual-boot systems can run the higher resolution when they boot to XP, but not Vista/Win7. Still haven't seen an answer for whether its an OS/API issue (ie the dx9 wrapper in dx 10/11), or a glitch in the drivers/chipsets themselves.

But, for the most part, your hardware is pretty much in spec.--the 1.6 GHz might be an issue (ie if load time goes past a certain threshold, the engine could "timeout" on startup or something)--but CPU SPEED isn't usually a determing factor as much as the level of the processor technology (ie, which family and model)--unless a short test is done by the game to check the MFLOP speed or something and it fails b/c of the slower speed.

A few things to try--lower resolution, run the webupdate for DirectX, and updated drivers/firmwares.

Raist

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#3 Oct 11 2010 at 2:03 AM Rating: Decent

__DEL__1592322499139

7 posts

k all i needed to do was upgrade my driver got a link that will help ppl who was having the same problem and a few others.. so if u have the asusg73jh this is for u http://www.ffxivcore.com/topic/9977-asus-g73jh-notebook-ffxiv-guide/
i would make it so u can just click it and it would take u there but i dont know how sorry gona have to do it the old fashion way.

http://www.ffxivcore.com/topic/9977-asus-g73jh-notebook-ffxiv-guide/

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#4 Oct 11 2010 at 2:06 AM Rating: Decent

__DEL__1592322499139

7 posts

lol ok after posting i see that it will automaticaly take u there ok hope this will help some how thanks again for the helping me guys awsome.

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#5 Oct 13 2010 at 3:05 AM Rating: Decent

__DEL__1592322667245

1 post

my Desktops can run FFXIV.... but my ****** laptops can >_>
I even updated to Windows 7, updated my drivers (To my knowledge) I wen't through all of em and I keep getting the message "Couldnt not find any new info... blah blah... Drivers are up to date."

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