dvd drvie not working (was forum=28)Follow

hey guys i need some help.
Every time i put any disc into my dvd drive on the computer it does not read. I tried putting in the TOAU expansion pack for Final Fantasy XI and it did not read. After I tried putting in a dvd movie and it still did not read. If there is anything i can do (besides going to the store and replacing) that you could think of I will be forever greatful.
thanks again
-dehorse


Edited, May 19th 2007 12:08pm by dehorseseraph

open the case, with the power off duh, and double check that the IDE cable has not come lose. they will do that from time to time. unplug it from both the MB and the DVD drive then plug it back in. careful not to crack the MB when you put it back in.

also if it is the ONLY IDE device you can swap ports on the MB and see if you just lost your IDE1. that happens from time to time as well.

after that you can update your MB chipset drivers and last resort is the BIOS drivers. before you update your BIOS you should check in the BIOS to see if the DVD player is registering. if it is not either the drive is bad or the IDE port is bad.

thanks for your help guys. I talked to 2 guys from dell and one of them said Im going to have to replace it. So I went to staples and just bought an external dvd drive and, problem solved!
thanks again for your help.