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Computer keeps restarting when I run FFXI.Follow

#1 Apr 23 2007 at 4:58 PM Rating: Decent
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234 posts
This problem has been going on for about 2 months now, and FFXI is nearly unplayable because of it.
After a few minutes (it differs, sometimes 5 minutes, sometimes an hour) of playing the game, my computer just shuts down. This doesn't happen with any other application or game. I've been playing for almost 3 years, and this is a fairly recent problem. I've reinstalled FFXI with several disks (including the Vana'diel collection), but the problem persists.
Can anyone offer helpful advice? I really can't stand this.
#2 Apr 25 2007 at 1:36 AM Rating: Decent
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1,719 posts
Mine was doing this also a long time ago before I rebuilt it. I think mine was a result to having a cheap power supply and the power would dip enough to the 12V Hard Drive plug and just turn off my machine. It was really weird too when it first happened to me, however after I replaced my Power Supply it works great.

The old power supply works just wonders but for some reason it didn't like Final Fantasy very much. I also replaced the mother board because it was something I was going to do anyways.

What kinda mother board and power supply do you have? If you are using similar gear to what I had it might be some known issue.
#3 Apr 26 2007 at 11:04 PM Rating: Decent
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2,942 posts
I would hope that some magical way you arn't running 12volts into your hard drive... that might not be good.
#4 Apr 27 2007 at 12:08 AM Rating: Decent
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1,719 posts
Well the Molex connectors have a pin out for a +12VDC and also a +5VDC so I think my problem was the PSU just completely changed the voltage going to the rails and also mainboard plug and well yeah you get the idea.

I think my above post was me typing half awake because I am not sure why I referred to it as a "12V Hard Drive Plug". I say the stupidest things at times when my fingers type and my brain is off.

At any rate, I would verify your voltage on the main rails and all plugs or use a voltage application to monitor what is happening. If you see any dips or surges across your plugs then your PSU is doing a few things it shouldn't be doing. Replace it ASAP as if you let it run to long while spiking voltage it can and will short out other components such as your motherboard.

If you by chance have an ASUS board it will usually come with a Probe application you can test with.

*Sorry if I caused any confusion*
#5 Apr 27 2007 at 11:24 AM Rating: Decent
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1,877 posts
I had a freezing issue for awhile. Turned out the huge AMD CPU heatsink/fan I'd put on my video card's GPU had fallen off and the video card was overheating.

For startes with your spontaneous reboot issue. I'd open her up and clean the CPU heatsink of dust. Remove it from the CPU. Clean the heatsink base and CPU with Alcohol. Get a good quality thermal paste like Arctic Silver. Apply a small amount to the cpu core and spread it around a bit. Then reinstall the heatsink. Do this procedure carefully, its quite possible to ***** it up and either break or melt your CPU, or to stab your motherboard with a screwdriver and such.

Just general things, but make sure your computer can breathe and all fans are working. Often rebooting is a sign of overheating. And FFXI does happen to be very stressful on a CPU since it doesn't send much to the video card for processing.

If you are familiar with your motherboard and its bios settings, it might be possible to adjust some things in there to underclock for testing purposes. Or just run things with the side panel open for testing since that will reduce the temp too. At the very least you can examine your 5v and 12v lines to confirm they are operating close to spec and not over- or under-volting due to a crappy PSU. If your bios does not dispaly much info, you can use a program such as Motherboard Monitor (MBM5).
#6 Apr 30 2007 at 4:50 PM Rating: Decent
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181 posts
I had this problem with my old Graphics card, after it would reboot back up. I would get the system has shutdown from a serious error. And it would direct me to microsoft webpage and it said that it was something to do with my Nvidia card and there was no known fix.
#7 May 04 2007 at 4:27 PM Rating: Decent
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4,632 posts
Yeah, it sounds like overheating to me. If nothing is obviously wrong inside your case, try getting out any and hopefully all of the dust in there. Dust builds up over time, thus making the temperature get worse and worse as you go on. Take off the heatsink and make use of a can of compressed air.

It may not seem that some dust could cause massive overheating issues, but trust me, if there's a lot in there getting it out will lower your temperature quite a bit.

Edited, May 4th 2007 8:30pm by DodoBird
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