Forum Settings
       
Reply To Thread

Supervisor - Secured site problem.Follow

#1 Feb 04 2006 at 4:14 PM Rating: Decent
In short: a while back someone else modified some things on my computer advised by some tech support.

Ever since then, I seem to have lost part of my supervisor rights. Which is odd as I am the only user and not part of a local network.

I can no longer access secured sites. All other sites are fine, but as soon as it is a https, I get the 'cannot access site' problem.

Contacting the same tech support was pretty useless. At first they said it was because I had no firewall, as my norton is no longer valid that was true at that point. Then I switched on the windows firewall and that altered nothing.

The problem, I believe, has to be with my 'supervisor' rights. When I tried to renew my contract with Norton, it said I lacked the rights to do this. When I tried to reinstall it (this option is on my computer itself, it was a pre-installed package deal from Packard Bell), it gave the same problem and refused.

Does anyone have any idea if it is even possible to alter supervisor rights on the only account on a computer? Is there a way to check this?

Thanks in advance!
#3 Feb 09 2006 at 5:42 PM Rating: Decent
Ad-aware and Norton can't find anything. An advice from a website was to run Spybot. Which I would do, but unfortunately, to run it it needs to check for updates the first time.

And that happens on a secured site Smiley: banghead

Called tech help again, they advised me to check their site to download their internet security. Yeah, they did forget that the site is a secured one Smiley: oyvey

But the ultimate and most likely best solution is to get rid of everything, simply reinstall my computer.

Can't see any other way actually, I've compared every option I can think of with another computer that does function normally.


But thanks for the help Baron!
#4 Feb 10 2006 at 8:52 AM Rating: Good
Actually, you can download the detection update seperately if you wish:

http://www.safer-networking.org/en/download/index.html
#5 Feb 10 2006 at 11:52 AM Rating: Excellent
maybe check under Tools > Internet Options, then the Security Tab and reset everything to default.

Another major culprit that I would commonly come across was Norton Internet Security. People would somehow ***** up the settings and it would block more than it should. If a someone brought a computer in that couldn't access secure websites, the first thing that I do is to check to see if they have NIS installed and remove it if it was there.

Sometimes DLL files get unregistered. I had a nice little batch file that would run a bunch of Regsvr32 commands and reregister all the necessary dll files, but I don't have that with me at the moment. That fixed a lot of problems. I won't be able to get to it until Sunday evening though.

One last thing that you might want to try is to repair your winsock. The first website that comes up on google when searching has the tool that I would always use (looks like this). Works for all versions of windows (it may say XP, but it will detect what you have).
#6 Feb 10 2006 at 7:02 PM Rating: Decent
Thanks for the advice all, rate ups for all! But ultimately I did do the full format, I got sick of it basically.

All things are normal, for now anyway Smiley: grin

I'll never know what it was, most likely a virus or something like that.
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 4 All times are in CST
Anonymous Guests (4)