FFXI causing pc to reboot itselfFollow

to start i am running an Alienware Aurora(biggest mistake ever, never buy pc's from these people, but that is another subject)
hardware specs:
AMD Athalon XP 2200+
1 GIG DDR RAM
70 GIG HD
Nvidia GForce 4 Ti 4600
Creative Labs Soundblaster Audigy

running windows xp pro, with SP2 installed.

so during the summer when i got home from college i performed a reformat on my pc. after reloading and fully updating my pc i reinstalled FF and went back to playing.(this is before SP2 by the way) a problem occured where after any random duration of time my pc would either, 1) shut down FFXI on its own and go to desktop, 2) go to "blue screen of death", 3) lock up and go to black screen, 4)system would reboot entirely on its own.
so i slowly but surely tested out different aspects of my system be it software or hardware to isolate and hopefully fix the problem. i did driver rollbacks to older versions, alternate 3rd party drivers, harddrive scans, memory tests, you name it. eventually it appeared the problem was somehow connected to my soundcard, because once i removed it, the crashes/reboots stopped. to test it further i tried placing different cards where i placed my soundcard to see if it was a problem with the motherboard. but it seemed fairly conclusive that the soundcard was the culprit. so i removed the card, and have had no problems since. recently i got an ipod, and need to keep my soundcard in the pc(uninstalled or disabled) just to access the firewire port. this wasn't a problem until this past week when my pc has begun rebooting itself again. thinking it could be having the ipod plugged in might be "accessing" the soundcard even though its disabled, i stopped keeping the ipod plugged in, removed the firewire cable, and have once again removed the card entirely. since that did not stop the reboots i tried doing a system rollback to tuesday. the only thing i did wednesday was reinstall microsoft office, but i dont think that would cause this in any way, but it seemed worth a shot.
well the reboots are happening again, and since i have made no changes since i removed the soundcard months ago, and nothing of note particularly this week, i have no clue what is causing this to happen again. I constantly run virus checkans and spyware/adware scans, but it seems thoroughly impossible to keep a pc completly clean. nothing has ever come up in any of the FFXI/POL folders anyway. so I'm left with a pc rebooting itself again, and i am completly out of ideas.

sorry to be long winded, but before coming to the supposed conclusion it was a soundcard issue i checked everything that seemed suspect to the problem. so now that the problem has unfixed itself, I'm in panic mode since i dont have the slightest clue where to go.

any help will be much appreciated.

double post >.<

Edited, Mon Oct 4 17:00:02 2004 by Oxyminus

should i do something about the modem?

ok i thought i'd show you the contents of the sharing/conflict tab anyway. better safe then sorry

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce4 Ti 4600

IRQ 20 Standard OpenHCD USB Host Controller
IRQ 20 Standard OpenHCD USB Host Controller

Memory Address 0xE3000000-0xE47FFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xE3000000-0xE47FFFFF NVIDIA GeForce4 Ti 4600

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce4 Ti 4600

I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce4 Ti 4600

Memory Address 0xE4800000-0xE4FFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xE4800000-0xE4FFFFFF Realtek RTL8139 Family PCI Fast Ethernet NIC #2

ok now my soundcard and network card are coming up on the same IRQ

Hey guys. Im having this problem with both EQ and SWG. Here is my IRQ stuff, maybe something in there to help me?




IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 12 PS/2 Compatible Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 RADEON 9200 OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 21 Standard Enhanced PCI to USB Host Controller OK
IRQ 22 Realtek AC'97 Audio for VIA (R) Audio Controller OK



Its random when it does it, sometimes i can play for hours with no interupption, then later i cant even get logged completely in game. Any ideas would greatly help.



Heres some more info, this only started a couple weeks ago.



Time of this report: 10/5/2004, 00:39:41
Machine name: YOUR-AH1QBB56U1
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2400+, MMX, 3DNow, ~2.0GHz
Memory: 512MB RAM
Page File: 223MB used, 976MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

ok how can i test if its the powersupply?

i have one more idea as far as testing the IRQ's goes.

ok after investigating the IRQ lists on my pc and on the info that came with the pc when i bought it i decided to pop in my recovery cd and snoop around. there were 2 motherboard drivers i stupidly overlooked ever installing after the reformat. dont know if this is fixed, but before doig that my pc was locking up/rebooting every 2-5 min today. have been on for about 1 hour+ so there might be a slight glimmer of hope

Sorry for bring up an old thread, but I'm having this same problem on my secondary computer and it's driving me nuts.

IRQ 0 System timer OK
IRQ 1 PC/AT Enhanced PS/2 Keyboard (101/102-Key) OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 WLAN 802.11g Network Adapter OK
IRQ 10 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 10 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 11 NVIDIA GeForce2 GTS/GeForce2 Pro OK
IRQ 12 Creative SB Live! Value OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

I honestly get the creeps when dealing with this stuff, cause I know I'm in over my head. I know plenty about computers, but I'm really a novice when it comes to this stuff.