Hello yall im haveing some virus issues...
Specificly with the w32.netsky.p@mm virus.
i have run Norton, Adaware, am running bullgaurd, and i have DL and run the W32.Netsky Fixtool from Symantec but im still getting the Norton Virus alert.
any other suggestions would be great.
what can i do to get rid of this bastage???
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Is norton detecting it on your computer, or only inside incoming e-mails?
If norton isn't getting it nuked, you might want to try housecall.trendmicro.com. since the virus definitions and cleaning ingformation is saved offsite, the virus can't corrupt it, like it can with a norton install. If that doesn't work, you can remove it manually using regedit and a bit of digging
If norton isn't getting it nuked, you might want to try housecall.trendmicro.com. since the virus definitions and cleaning ingformation is saved offsite, the virus can't corrupt it, like it can with a norton install. If that doesn't work, you can remove it manually using regedit and a bit of digging
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Norton is detection it on my computer, says its deleted then moves to the next .tmp file...
problem is, is that the tmp files dont really get deleted...
ill try the housecall.trendmicro.com one now....
problem is, is that the tmp files dont really get deleted...
ill try the housecall.trendmicro.com one now....
ok, one thing you can do is write down the file names it detects, go to command prompt (Start:run:Command) use the dos commands to get to the directory they are at, and nuke them that way.
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Oh, and by the way you can safely delete every *.tmp file on your computer assuming you don't have word or access or excel open at the time.
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there are over a gig of .tmp files in my Norton Quarentine files alone. i try to delete them without haveing any programs running and they dont delete. im () this clost to just doing a reformat on my machine.
ok i have deleted the .tmp files in the Quarantine file but they keep comeing back.
in the subfolder of Quarantine called incoming, there are allmost 1000 .tmp files ithat i cannot delete or if i do delete they come back.
i ran norton, bullgaurd, housecall, adaware, and even deleted my .pst file that i got the email from but it still seems to be in my computer.
any more suggestions?
in the subfolder of Quarantine called incoming, there are allmost 1000 .tmp files ithat i cannot delete or if i do delete they come back.
i ran norton, bullgaurd, housecall, adaware, and even deleted my .pst file that i got the email from but it still seems to be in my computer.
any more suggestions?
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