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Recommend going Feral, I am up to lv70 then I'll change to my healer spec and start up my instance running (starting with something low like ramps or something.
I was the idiot that said "hey, I just respecced resto, who's up for heroic UB?" in guild chat. Boy was that fun...good learning experience though.
Anyway,alcattle, your friend needs to respec, regear, and relearn the class. While casting then bear might mean very little damage taken, it's also fairly slow. A cat form attack, particularly with a stunlock, can mean very little damage on most occasions as well - since you kill the mobs so damn quick.
I would recommend
this build for level 50, from there putting points into resto (furor, naturalist, and omen of clarity) to get the huge bonuses to damage they offer. After that, there's a few key feral talents to pick up, but you should be close to a good spec.
Then regear to stats Gyfford suggested. Agi, str, stam, AP, and crit rating (although agi is the best stat for kitties and stam is almost definitely second for soloing). A little intellect and spirit is good, but your friend has quite a lot of it.
Third would be the change in style. With the spec I suggested, pounce-FFF-mangle-shred would be a terrific opener, especially if your friend has a mod such as roguewatch which allows you to see your energy ticks (timing late into a tick allows you to have more energy faster). Once you get omen of clarity, you could even get lucky and get a second shred in. With that openner, mobs usually dont survive a ferocious bite once I get 5 CP's (picking up primal fury, a must-have anyway, could easily mean that after the openner, you FB and mob's dead).
Even though survivability is a bit lower in cat form, if you dont take many hits your health will be more than fine, and it's tremendously faster than the cast->bear concept.