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Chat with a GM about shaman statusFollow

#1 Mar 10 2008 at 5:12 PM Rating: Default
So today I opened a ticket about a bug in-game.

The GM's replies are as close to memory as they can be.

"I have discovered a bug where shaman are totally underpowered and need something to make them viable."

Not expecting a GM to actually reply, one did.

"I hear you found a shaman bug?"

"Yes, I did, I find that we are not very viable for pvp."

"I'm sorry but are you being serious?"

"I'm afraid I am."

"What do you mean?"

"You know, elemental being wtfpwnt by melee, enhancement getting kited, resto getting interupted and dispelled."

"You're joking aren't you?"

"I'm afraid not, I want to know what you intend to do to change this."

"Well, personally I think you sould re-roll, shamans are pretty retarded right now."

"I asked what you guys planned on doing about it, not what you thought of the class"

No reply and ticket closed.

edit : typos


Edited, Mar 10th 2008 9:13pm by Draeneipally
#2 Mar 10 2008 at 7:02 PM Rating: Good
Mistress Draeneipally wrote:
So today I opened a ticket about a bug in-game.

The GM's replies are as close to memory as they can be.

"I have discovered a bug where shaman are totally underpowered and need something to make them viable."

Not expecting a GM to actually reply, one did.

"I hear you found a shaman bug?"

"Yes, I did, I find that we are not very viable for pvp."

"I'm sorry but are you being serious?"

"I'm afraid I am."

"What do you mean?"

"You know, elemental being wtfpwnt by melee, enhancement getting kited, resto getting interupted and dispelled."

"You're joking aren't you?"

"I'm afraid not, I want to know what you intend to do to change this."

"Well, personally I think you sould re-roll, shamans are pretty retarded right now."

"I asked what you guys planned on doing about it, not what you thought of the class"

No reply and ticket closed.

edit : typos


If that conversation was legitimate, that GM would lose their job if someone higher up were to see it.

They had a point though...for all the QQing I've seen you do, maybe you should re-roll...you're obviously not happy with your choice of class.
#3 Mar 11 2008 at 4:22 AM Rating: Decent
No, I'm happy with the PvE of my class, but I'm not going to pvp as a shaman until it's fixed, mabe a few daily BGs here and there.
#4 Mar 11 2008 at 11:19 AM Rating: Excellent
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2,826 posts
If your car stalls and leaves you stranded in the bad part of town every time you drive it, are you going to drive it very often?

Probably not.

Are you going to whine about it to your boss, spouse, coworkers, kids, and pets for 3 weeks or are you going to go get it fixed or trade it in?

The same is true about shaman PVP. It's broke. Every shaman knows it's broke, even the ones in denial about it.

Yet they continue to whine about it. You can't do anything to fix it, and if you really liked PVP that much you should just make a PVP alt.

I love my ele shaman in raids, but I won't be caught dead in a BG with him once I have my gladiator's gavel. If I want to PVP I just log over to my rogue and PVP with him.
#5 Mar 11 2008 at 11:57 AM Rating: Good
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1,450 posts
Not trying to say that Shaman's need a civil rights movement, or even that its in the same league for conversation, but I do find that saying:

Quote:
If your car stalls and leaves you stranded in the bad part of town every time you drive it, are you going to drive it very often?

Probably not.

Are you going to whine about it to your boss, spouse, coworkers, kids, and pets for 3 weeks or are you going to go get it fixed or trade it in?

The same is true about shaman PVP. It's broke. Every shaman knows it's broke, even the ones in denial about it.


to someone that actually tried to get it fixed... is a bit... silly.

What if Rosa Parks had simply said: "Yeah I'll take the easy road and just move to the back of the bus."?
#6 Mar 11 2008 at 1:28 PM Rating: Excellent
Moonkissed wrote:
Not trying to say that Shaman's need a civil rights movement, or even that its in the same league for conversation, but I do find that saying:

Quote:
If your car stalls and leaves you stranded in the bad part of town every time you drive it, are you going to drive it very often?

Probably not.

Are you going to whine about it to your boss, spouse, coworkers, kids, and pets for 3 weeks or are you going to go get it fixed or trade it in?

The same is true about shaman PVP. It's broke. Every shaman knows it's broke, even the ones in denial about it.


to someone that actually tried to get it fixed... is a bit... silly.

What if Rosa Parks had simply said: "Yeah I'll take the easy road and just move to the back of the bus."?


Placing a GM ticket and giving them a hard time, asking them what they plan to do about it, is stupid. GMs have nothing to do with development. If you talk to a GM about an idea you have, they tell you to go post it on the O-boards or submit a feedback e-mail. It's no different from giving any other CSR a hard time about their company's policies...the CSR doesn't define the policies. They don't make the decisions. They're given a scope of issues that they're empowered to deal with, and riding them about something outside of that scope is a pointless waste of time.
#7 Mar 12 2008 at 5:12 AM Rating: Good
Quote:
Placing a GM ticket and giving them a hard time, asking them what they plan to do about it, is stupid. GMs have nothing to do with development. If you talk to a GM about an idea you have, they tell you to go post it on the O-boards or submit a feedback e-mail. It's no different from giving any other CSR a hard time about their company's policies...the CSR doesn't define the policies. They don't make the decisions. They're given a scope of issues that they're empowered to deal with, and riding them about something outside of that scope is a pointless waste of time.


I agree with you on this one, they seem like they are already understaffed to meet with the current needs of help tickets. No sense in giving them a hard time. They are just call center employees like some of us on these boards.

Edited, Mar 12th 2008 10:16am by LunchboxMonk

Edited, Mar 12th 2008 10:24am by LunchboxMonk
#8 Mar 12 2008 at 5:53 AM Rating: Good
Scholar
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2,496 posts
I'm sorry but that was a blatant waste of a GMs time so you could throw a temper tantrum. Borderline harassment due to the confrontational attitude.

Deserving of a temporary suspension if you ask me.

If you don't like it, reroll. If you have a suggestion, propose it intelligently. Acting like a child will get you treated as such.
#9 Mar 12 2008 at 6:11 AM Rating: Excellent
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135 posts
No offense, but I'm not going to tell you your cool now.
Why waste a GM's time over something like this.
I find your post to be a little childish tbh.

Yes, you're right, shamans need fixes in pvp.
But bothering some GM who's just doing his job about it, is stupid, and should get you suspended for a day IMO.
#10 Mar 12 2008 at 11:53 AM Rating: Excellent
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569 posts
Basically all the "reroll" and "don't PVP on the shaman" comments are accurate, although I'd nitpick with this one:

Quote:
The same is true about shaman PVP. It's broke. Every shaman knows it's broke, even the ones in denial about it.


This isn't true because many players truly don't know better. It's a problem inherent to all MMORPGs: players making complaints based on an extremely narrow view of the game's overall balance.

Why do they have a narrow view? Because it takes multiple days worth of playtime to reach max level, let alone for the average player to become proficient playing their class optimally.

All it takes is a few minutes to register on a forum.

The only place I'll PVP is in AV, where I can consistently hide behind others and do ridiculous damage. Today the 2nd place person in AV was barely over half of the damage I'd dealt (and I only did about 7000 damage to NPCs).
#11 Mar 12 2008 at 12:05 PM Rating: Decent
Quote:
If you don't like it, reroll. If you have a suggestion, propose it intelligently. Acting like a child will get you treated as such.


Ok, first of all you should learn to read a thread before insulting omeone about it.

draeneipally wrote:
Not expecting a GM to actually reply, one did.


The point of comtinuing was to see if anyone at blizz agreed that shamans are broke in a pvp sense. Furthermore, why should I reroll and spend another year getting to 70 just because of blizzard's incompetance?
#12 Mar 12 2008 at 12:23 PM Rating: Good
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2,826 posts
If it takes you a year to get to 70, then Blizzard isn't the incompetent one.
#13 Mar 12 2008 at 12:32 PM Rating: Excellent
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1,245 posts
Bigdaddyjug wrote:
If it takes you a year to get to 70, then Blizzard isn't the incompetent one.


People like the stroll, people like the quests, people like the instances.
#14 Mar 12 2008 at 12:40 PM Rating: Decent
Some people only play wow as a hobby, I like to spend a little time to explore new areas, I like doing instances to learn how to play the class. I like being able to AH stroll, and being able to pvp at every bracket cap. Maybe some people just don't like a quick ZERG to 70. If it's going to be quick and boring...i'd rather not do it. Long and fun I've done it before and quite feel like doing it again.
#15 Mar 12 2008 at 12:54 PM Rating: Good
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2,826 posts
I took the long and slow road on my first 2 70s (Well, 60s before TBC and then 61-70 after TBC).

On my third 70 I just wanted to be 70.

It might make a difference that my first 2 were a war and sham, which aren't exactly easy to play and my 3rd was a rogue which is easy-mode in PVE.
#16 Mar 12 2008 at 6:14 PM Rating: Excellent
Mistress Draeneipally wrote:
Quote:
If you don't like it, reroll. If you have a suggestion, propose it intelligently. Acting like a child will get you treated as such.


Ok, first of all you should learn to read a thread before insulting omeone about it.

draeneipally wrote:
Not expecting a GM to actually reply, one did.


They're obligated to reply to a ticket. They don't sift through and decide, "Meh...that one sounds stupid...I'll just clear it from the queue and get on with the next one."
#17 Mar 12 2008 at 8:39 PM Rating: Excellent
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2,496 posts
AureliusSir is correct.

What, did you expect them not to open it? By them opening a bogus ticket and reading it are you not wasting their time?

As Aurelius said, they are required to respond, thats called customer service.

Just in case you missed it the first time

Quote:
Acting like a child will get you treated as such.
#18REDACTED, Posted: Mar 12 2008 at 11:44 PM, Rating: Sub-Default, (Expand Post) I'm not really the one who needs to be worried about that now, am I?
#19 Mar 13 2008 at 12:58 AM Rating: Excellent
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58 posts
Quote:
If it takes you a year to get to 70, then Blizzard isn't the incompetent one.

Laughing as I type this; It took me a year to get to 60 with my first Shaman (11 days 'game time'). But it was the most enjoyable year of gameplay ever!

Seriously though, the more people bicker about the inadequacies of the Shaman class, especially PvP, the more people are thinking that these once helpful, informative boards, are going down the tubes. Less people will want to roll a shammy and the class will die.

Let's concentrate on the positive and encourage newbies to roll a shaman not put them off.

Tit for tat quotes and counter quotes are beginning to grate.

It is just a game - pay your money and enjoy it, let others enjoy it too.
#20 Mar 13 2008 at 2:03 AM Rating: Excellent
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8,779 posts
i *really* dont understand the point of this.

GM's are, literally, the messengers. they are the go-betweens that bridge the gap between blizzard the company, and the consumer. they are NOT responsible for anything remotely close to balancing for the game. they are there to deal with in-game issues such as bugs, griefing, exploits, hacks, and other things that can detrimentally affect your gameplay that dont deal with game balance.

you can talk about any problems you have with the shaman class on many other forums (suggestion forums, O-board shaman forums, these forums, countless other forums), but to do so via GM ticket shows a lack of understanding about the purpose of GM's. i liken what you did here to walking into a hospital and getting angry when the front desk receptionist cant treat your broken arm.

or, to sum my post....what, are you twelve?
#21 Mar 13 2008 at 5:31 AM Rating: Default
Quor wrote:
i *really* dont understand the point of this.


Draeneipally wrote:
The point of comtinuing was to see if anyone at blizz agreed that shamans are broke in a pvp sense.


edit:wrong quote

Edited, Mar 13th 2008 9:32am by Draeneipally
#22 Mar 13 2008 at 8:33 AM Rating: Excellent
Mistress Draeneipally wrote:
Quor wrote:
i *really* dont understand the point of this.


Draeneipally wrote:
The point of comtinuing was to see if anyone at blizz agreed that shamans are broke in a pvp sense.


edit:wrong quote


That's like asking if there are any Republicans that ever thought Bush was an idiot. Blizzard has tens of thousands of employees/subcontractors worldwide. Getting one of them to agree with you on an issue is not an accomplishment.
#23REDACTED, Posted: Mar 13 2008 at 9:38 AM, Rating: Sub-Default, (Expand Post) Maybe so, but what amount of maturity has been made to bash an otherwise legit post. kthxbai
#24 Mar 13 2008 at 10:23 AM Rating: Good
Mistress Draeneipally wrote:
Quote:
That's like asking if there are any Republicans that ever thought Bush was an idiot. Blizzard has tens of thousands of employees/subcontractors worldwide. Getting one of them to agree with you on an issue is not an accomplishment.


Maybe so, but what amount of maturity has been made to bash an otherwise legit post. kthxbai


Try that again, only in English this time...
#25 Mar 13 2008 at 3:36 PM Rating: Excellent
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1,245 posts
Mistress Draeneipally wrote:
Quote:
That's like asking if there are any Republicans that ever thought Bush was an idiot. Blizzard has tens of thousands of employees/subcontractors worldwide. Getting one of them to agree with you on an issue is not an accomplishment.


Maybe so, but what amount of maturity has been made to bash an otherwise legit post. kthxbai


You can set up one of those polls in a post asking, "How many people think that the original post doesn't deserve bashing?"
#26 Mar 13 2008 at 5:57 PM Rating: Default
Quote:
Try that again, only in English this time...


If you honestly can't see that this was blatantly typed like that... then maybe quotation marks are needed.
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