So, after seeing some spam in the PTR forum advertising a ridiculous "too good to be true" price on gold, I decided to @#%^ with the customer service. The end result is a formal complaint filed with the BBB for false advertising and unhelpful customer service, and a possible investigation for fraud if I can find who I need to report that to. Here's the log.
http://img171.imageshack.us/img171/2636/fraud1pr5.jpg
http://img172.imageshack.us/img172/1743/fraud2yu2.jpg
http://img297.imageshack.us/img297/9184/fraud3na8.jpg
http://img508.imageshack.us/img508/1452/fraud4gm7.jpg
http://img508.imageshack.us/img508/4580/fraud5ms1.jpg
And yes, my real name is William.
Also, I know this has nothing to do with Rogues, but I don't give a **** about the other forums, and I thought some of you might get a kick out of this.
Edited, Dec 24th 2007 1:06am by Nooblestick
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Nooblestick vs. Gold SpammersFollow
Lol. You rock nooble.
booyah, on the warpath
good to see it ^_^
good to see it ^_^
Jophiel wrote:
I managed to be both retarded and entertaining.
Nooble, you are a god* amongst rogues (and anti-gold spammers).
Edited, Dec 29th 2007 11:11am by Untoucheable
Edited, Dec 29th 2007 11:11am by Untoucheable
Instant rate up.
Damn Nooble, this is just so full of win.
This pleases me greatly.
Hats off to you, sir.
Hats off to you, sir.
12 posts
Great post, I love how this place gets me through a workday. :)
Go, Nooble! This rocks!
...I lawled.
Seriously, it's good to see somebody doing something about this.
And the line "I have been recording this conversation..." just screams "pwnt".
Seriously, it's good to see somebody doing something about this.
And the line "I have been recording this conversation..." just screams "pwnt".
/Bow.
Very well done, I specially loved the last Screenshot, two lines and instantly ended, heh.
Very well done, I specially loved the last Screenshot, two lines and instantly ended, heh.
Muffin you need to play with us on Wildhammer! I'm almost 50.
so you just paid full price?
That was awesome...
You know what? 75% of the time he used pre-written text, and pasted into the chat window.
I think there is a very simple solution against those spamming noobs in trade channel, just dont allow them to say anything in any of the channels, or put an level requirement on the channels. something like lvl 10.
You know what? 75% of the time he used pre-written text, and pasted into the chat window.
I think there is a very simple solution against those spamming noobs in trade channel, just dont allow them to say anything in any of the channels, or put an level requirement on the channels. something like lvl 10.
Quote:
this kind off was ened
HAH fun stuff nooble...thanks for the read :)
odnet wrote:
so you just paid full price?
I wasn't there to buy gold, I was there to **** with them. I didn't realize at the time I decided to do this, however, that they blatantly lie about the price.
They are still running the 5 USD/1000g ad, by the way.
Who runs these things!?
Scholar
33 posts
I havent replied to very many posts lately but this one made me laugh so hard I had to come out of my hovel. Rate up and /clap...
"Me farm or family starve!"
Not sure if I mentioned it, but I e-mailed their escalation department. I got a response yesterday (I'm slow to check my mail).
And their response...
Priceless. Anyone know how to report a company for fraud?
Edit: Just checked out their new "discount" and it's a stupid lottery style thing. They pick a bunch of random numbers and letters, and depending on how many of those letters and numbers are in your order number, you get different things. Such amazing deals as 5% off, or 5% extra gold on your order. You have to match 4 out of 6 characters to get 50% more gold, which is the first one that's more than a slap in the face. 5/6 gets you your order free, and 6/6 gets you your order free with a 50% bonus. Since 7 random letter/numbers are chosen, and there are 36 possibilities, assuming that the order numbers are random gives you a 7/36 ^ 6 chance of getting the best prize. That comes out to .005% chance. I'd be shocked if anyone got that.
Edited, Dec 27th 2007 2:41am by Nooblestick
Nooblestick wrote:
An extremely dissatisfied customer:
I accuse wowmine.com of fraud. I accuse wowmine.com of advertising using stolen World of Warcraft accounts. Allow me to elaborate.
I saw an advertisement about 3 hours ago suggesting you were selling World of Warcraft gold for 5 USD per 1000. This seemed much too good to be true, so I checked it out. Big surprise, you're really charging 70 dollars for it. Your main page says otherwise, though. When I attempted to figure out what was going on via your live chat, it was obvious that either the representative had no idea how to handle this, or had been told to simply lie. You may read the log on these screenshots I have taken.
http://img171.imageshack.us/img171/2636/fraud1pr5.jpg
http://img172.imageshack.us/img172/1743/fraud2yu2.jpg
http://img297.imageshack.us/img297/9184/fraud3na8.jpg
http://img508.imageshack.us/img508/1452/fraud4gm7.jpg
http://img508.imageshack.us/img508/4580/fraud5ms1.jpg
I did indeed report wowmine.com to the Better Business Bureau. If I do not receive a satisfactory response to this e-mail within 72 hours, I will also report wowmine.com for fraud and do my best to have you shut down. By satisfactory, I do not mean a form letter, or more of the same "we are sorry for the inconvenience". I want the dates the promotion ran, and I want the issue of stealing a World of Warcraft account to advertise explained. I'd also like an explanation as to why you advertise in game, which is expressly forbidden by the World of Warcraft EULA (which is a binding contract that you violate thousands of times on a daily basis).
I accuse wowmine.com of fraud. I accuse wowmine.com of advertising using stolen World of Warcraft accounts. Allow me to elaborate.
I saw an advertisement about 3 hours ago suggesting you were selling World of Warcraft gold for 5 USD per 1000. This seemed much too good to be true, so I checked it out. Big surprise, you're really charging 70 dollars for it. Your main page says otherwise, though. When I attempted to figure out what was going on via your live chat, it was obvious that either the representative had no idea how to handle this, or had been told to simply lie. You may read the log on these screenshots I have taken.
http://img171.imageshack.us/img171/2636/fraud1pr5.jpg
http://img172.imageshack.us/img172/1743/fraud2yu2.jpg
http://img297.imageshack.us/img297/9184/fraud3na8.jpg
http://img508.imageshack.us/img508/1452/fraud4gm7.jpg
http://img508.imageshack.us/img508/4580/fraud5ms1.jpg
I did indeed report wowmine.com to the Better Business Bureau. If I do not receive a satisfactory response to this e-mail within 72 hours, I will also report wowmine.com for fraud and do my best to have you shut down. By satisfactory, I do not mean a form letter, or more of the same "we are sorry for the inconvenience". I want the dates the promotion ran, and I want the issue of stealing a World of Warcraft account to advertise explained. I'd also like an explanation as to why you advertise in game, which is expressly forbidden by the World of Warcraft EULA (which is a binding contract that you violate thousands of times on a daily basis).
And their response...
Escalation Gold wrote:
Re: An extremely dissatisfied customer:
Dear customer,
We now have a new discount. We will send coupon code to your e-mail, if you registered on our website. You can enjoy our new discount now.
Best regards,
www.wowmine.com
Dear customer,
We now have a new discount. We will send coupon code to your e-mail, if you registered on our website. You can enjoy our new discount now.
Best regards,
www.wowmine.com
Priceless. Anyone know how to report a company for fraud?
Edit: Just checked out their new "discount" and it's a stupid lottery style thing. They pick a bunch of random numbers and letters, and depending on how many of those letters and numbers are in your order number, you get different things. Such amazing deals as 5% off, or 5% extra gold on your order. You have to match 4 out of 6 characters to get 50% more gold, which is the first one that's more than a slap in the face. 5/6 gets you your order free, and 6/6 gets you your order free with a 50% bonus. Since 7 random letter/numbers are chosen, and there are 36 possibilities, assuming that the order numbers are random gives you a 7/36 ^ 6 chance of getting the best prize. That comes out to .005% chance. I'd be shocked if anyone got that.
Edited, Dec 27th 2007 2:41am by Nooblestick
Try the FTC for fraud/false advertising, since they are the ones responsible for all matters regarding the regulation and authorization of advertising in the US.
Thanks, just finished filing the complaint. I'd like you all to do the same. If you want to end the spam, this is how we have to do it.
FTC Complaint form
BBB Complaint Form
Company Info
Do not lie, that will not help us. Just make note of their breaking the EULA to spam and their false advertisement. If you've had a bad experience with the company, say that too.
FTC Complaint form
BBB Complaint Form
Company Info
Do not lie, that will not help us. Just make note of their breaking the EULA to spam and their false advertisement. If you've had a bad experience with the company, say that too.
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