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That is down right nuts. It is THESE shamans I'm really confused about b/c basically you can't do anything. It also seems as if they can repeat this non stop, is this the case?
That will be windfury i guess. It's a weapon enchant that a shammy puts on his weapon that can proc and crit twice if u are unlucky, and that will take out a nice chunck of health indeed ( example: my 32 shammy started to hit on a 36 mob, killing it in 2 blows basicly, beacause windfury had a double crit.
With the Water elemental it will get easier. For example, pull out WE, and ice block when you are under attack. Let the WE bash on the opponent for a while. Also very nice is while you are casting frostbolt use the WE's frost nova, that way the target will freeze up while your frostbolt is in the air. This gives the opponent almost no time at all to escape the frozen state, setting up a nice frostbolt/ice lance shatter combo. (needs timing though) Or probably fireblast at your level.