What exactly does this mean? Frogster will create, maintain, and manage the European servers.Inevitably, Bluehole Studio was going to make some sort of connection with a European based server host, but why Frogster?
This company currently has a poor reputation with its 4 f2p (free to play) MMORPGS. Players experience little to no customer support, and 300+ ms while in-game. I have gone through a couple of the forums of their f2p content, and players are saying that instead of fixing issues within the game, they are simply banning the players that were victimized of the glitches. For example, the ''item shops'' in which you spend real money would not function properly, yet they take the players money without refunds. The major concern is that Frogster will be unable to handle such a massive amount of players, based on their current track record.
Quote:
Frogster will handle European customer service
This concerns me. Frogsters staff may not be large enough to handle such a massive amount of players. If they currently cannot keep their current f2p games under control, how will they manage with a mainstream title attracting a large European fanbase?
Frogster hosting may have the following issues/concerns:
-Censoring due to German Publishers and Laws (frogster is a german company, located in berlin)
-Server Lag
-Horrible if any Customer Support and Service
-Delayed Patches
-Lack of GMs which don't speak English
-Account security issues, as well as payment method security
-Hostile Customer Support
-Random Bans for anyone
-No Stance against Bots and Gold farmers
-possible credit card fraud
With all of these speculation being brought to Frogster and Bluehole, Scapes has replied with a answers to a few of these questions.
Found Here, you can see that the only thing that is now a fact is that players within Germany will have a censored version of the game.
Quote:
This information should address most of the questions we’ve seen asked on the forums.
However it did not. Many variables are still in the equation. Hopefully BH studio will be willing to answer more information before a major European fanbase decides not to play Tera. Petitioners are already raving through the tera-online forums announcing that they will either connect to the North American servers, or not play at all.
It is still too early to say whether or not Frogster will float or sink, but keep an eye out for any information regarding this subject. Unless Scapes or another staff member states some information, try not to jump to any conclusions. People change, and maybe this is just a step in the right direction for Frogster to get out of its bad reputation. Hopefully they will surprise us, and live up to Bluehole and En Masse's expectations.
Edited, Jul 15th 2010 6:16pm by goobersnooch
Edited, Jul 15th 2010 6:17pm by goobersnooch
