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RANT TIEM: Mass Effect 2 PC DVD woesFollow

#1 Jan 26 2010 at 8:01 PM Rating: Good
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Ok, whoever designed the installer for this stupid game needs to be beaten within an inch of his life.

So, I have two DVD drives, D: and E:. I started installing Mass Effect 2 with the first disc in the E drive. Partway through, I get prompted to insert the second disc, and the D drive automatically opens. I close it, open E, and switch the second disc in there. No dice. Finally, I relent and put disc 2 in the D drive. Seems to install fine, but then I try to run it and I get a lovely crash. Checking the support forum, it turns out that I'm missing roughly 2GB worth of files, because THEY DID NOT GET INSTALLED FROM THE SECOND FREAKING DISC!

So, I uninstall the game and go to reinstall it. This time, partway through Disc 1, I get an "Installation Failed" error when the installer gets to "english.rar". Back to the support forum, where currently I'm trying an alternate method involving manually copying both CDs over to my hard drive and then installing from that. If that doesn't work, I don't know what I'll do, since Best Buy probably won't let me get a refund on a game that's been opened.

tl;dr version: Save yourself a whole lot of pain, and get the game off of Steam (or through *alternate sources*), instead of paying $50 for a massive @#%^ing migraine on 2 discs.

Sorry for the rant, just felt the need to get that off of my chest, and warn anyone else who's wondering which version to get.

Edited, Jan 26th 2010 9:02pm by RajiFarlander
#2 Jan 26 2010 at 8:36 PM Rating: Decent
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RajiFarlander wrote:
since Best Buy probably won't let me get a refund on a game that's been opened.




Yours could just be defective, you should be able to exchange it for another copy of the same game, at least thats how some other companies do it.
#3 Jan 26 2010 at 8:39 PM Rating: Good
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Just about every retailer will accept exchanges. You might not be able to return, but you will be able to exchange, especially since you just purchased it.
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#4 Jan 26 2010 at 8:45 PM Rating: Good
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Why wouldn't you go through steam in the first place?
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#5 Jan 26 2010 at 8:45 PM Rating: Good
Edited by bsphil
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RajiFarlander wrote:
So, I have two DVD drives, D: and E:. I started installing Mass Effect 2 with the first disc in the E drive. Partway through, I get prompted to insert the second disc, and the D drive automatically opens. I close it, open E, and switch the second disc in there. No dice. Finally, I relent and put disc 2 in the D drive. Seems to install fine, but then I try to run it and I get a lovely crash. Checking the support forum, it turns out that I'm missing roughly 2GB worth of files, because THEY DID NOT GET INSTALLED FROM THE SECOND FREAKING DISC!
Out of curiosity, why put the first disc in E?

Also:
Vataro wrote:
Why wouldn't you go through steam in the first place?


Edited, Jan 26th 2010 8:46pm by bsphil
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#6 Jan 26 2010 at 8:49 PM Rating: Decent
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Vataro wrote:
Why wouldn't you go through steam in the first place?


Because Steam is the devil.

bsphil wrote:
Out of curiosity, why put the first disc in E?]


This.
#7 Jan 26 2010 at 8:52 PM Rating: Good
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bsphil wrote:
Out of curiosity, why put the first disc in E?


Cause my D drive was occupied at the time, my E drive wasn't, I was lazy, and for some reason, I thought that the install program had been coded by people who could pass for intelligent, competent programmers.

Vataro wrote:
Why wouldn't you go through steam in the first place?


Because for whatever reason, my internet connection does not like it when I try to download games off of Steam, and I figured having the discs would save me a lot of time and aggravation from redownloading if, God forbid, anything happens to my hard drive and/or comp. Not a mistake I'll be making again, that's for sure >.>

And for anyone who's curious: I did finally get the game to install. What I finally did was open up both discs in Explorer and copy the contents to a temporary folder on my hard drive, and then run the installer from there. Went without a hitch. Still doesn't change my earlier assertions though.
#8 Jan 26 2010 at 9:51 PM Rating: Good
I prefer Direct2Drive, you don't have to have Steam running to play your games.
#9 Jan 30 2010 at 2:14 PM Rating: Good
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Only reason I didn't order from Steam was because Amazon did it a lot cheaper (£29 (including postage) rather than £50). I don't get to play until Sunday though when I move back to England. :'(
#10 Feb 01 2010 at 2:01 PM Rating: Good
RajiFarlander wrote:
bsphil wrote:
Out of curiosity, why put the first disc in E?


Cause my D drive was occupied at the time, my E drive wasn't, I was lazy, and for some reason, I thought that the install program had been coded by people who could pass for intelligent, competent programmers.



Are there others on the support forums with the same problem?

Why are you so upset over this that you want to return the game for your money back? You paid $50 for a game you wanted to play... the game isn't installing correctly but it seemed to do fine the first time you installed Disc 1.

Sounds to me like your PC is the problem now and not the game. No reason why a hard copy of something would work on try one, but fail on try two unless the disc is scratched or something like that...

Unless something was installed the first time that is interferring with the second install.

Who knows...

edit: My reading ability failed me. I apologize.



Edited, Feb 1st 2010 4:33pm by PentUpAnger
#11 Feb 01 2010 at 2:17 PM Rating: Excellent
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I agree with Raji on this one, the installer should have reopened the drive that was used to install the first disk, not the other one. If it was supposed to be installed only from the first disk drive in your drive list they should have mentioned it in the beginning of the installation.

Edit: Seems that speeding through the coding for the installers in order to meet release dates is becoming a common practice. Just google Fallout 3: GOTY Second Disk PC. You can't even install it without copying the entire thing to the computer first.

Edited, Feb 1st 2010 3:20pm by Shaowstrike
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#12 Feb 01 2010 at 3:42 PM Rating: Excellent
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PentUpAnger the Forsaken wrote:
RajiFarlander wrote:
bsphil wrote:
Out of curiosity, why put the first disc in E?


Cause my D drive was occupied at the time, my E drive wasn't, I was lazy, and for some reason, I thought that the install program had been coded by people who could pass for intelligent, competent programmers.



Uh... don't blame the programmers for your laziness.

I have never heard of anyone trying to install a multi-disc game from two different disc drives, so why should the programmers program the install program to search for all available disc drives.

I am sure you have installed from both drives in the past, but don't blame Bioware/EA for you not being able to do it this time.

Also, are there others on the support forums with the same problem?

Why are you so upset over this that you want to return the game for your money back? You paid $50 for a game you wanted to play... the game isn't installing correctly but it seemed to do fine the first time you installed Disc 1 up until you were too lazy to take Disc 1 out of the tray and put Disc 2 in the same tray.

Sounds to me like your PC is the problem now and not the game. No reason why a hard copy of something would work on try one, but fail on try two unless the disc is scratched or something like that...

Unless something was installed the first time that is interferring with the second install.

Who knows... we may not be hearing the entire story either...



I would agree with you, except he wasn't originally trying to install from 2 drives... it wouldn't let him install the 2nd disk to the drive he used for the 1st disk. I see no reason why he should not be able to install to a different drive, which seems to be what the game didn't like.
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#13 Feb 01 2010 at 4:31 PM Rating: Good
Vataro wrote:
PentUpAnger the Forsaken wrote:
RajiFarlander wrote:
bsphil wrote:
Out of curiosity, why put the first disc in E?


Cause my D drive was occupied at the time, my E drive wasn't, I was lazy, and for some reason, I thought that the install program had been coded by people who could pass for intelligent, competent programmers.



Uh... don't blame the programmers for your laziness.

I have never heard of anyone trying to install a multi-disc game from two different disc drives, so why should the programmers program the install program to search for all available disc drives.

I am sure you have installed from both drives in the past, but don't blame Bioware/EA for you not being able to do it this time.

Also, are there others on the support forums with the same problem?

Why are you so upset over this that you want to return the game for your money back? You paid $50 for a game you wanted to play... the game isn't installing correctly but it seemed to do fine the first time you installed Disc 1 up until you were too lazy to take Disc 1 out of the tray and put Disc 2 in the same tray.

Sounds to me like your PC is the problem now and not the game. No reason why a hard copy of something would work on try one, but fail on try two unless the disc is scratched or something like that...

Unless something was installed the first time that is interferring with the second install.

Who knows... we may not be hearing the entire story either...



I would agree with you, except he wasn't originally trying to install from 2 drives... it wouldn't let him install the 2nd disk to the drive he used for the 1st disk. I see no reason why he should not be able to install to a different drive, which seems to be what the game didn't like.


Doh! I read his post as he had put disc 1 in drive D: and when it prompted to put in disc 2 his PC opened drive D: so he closed it and put disc 2 in drive E: ... my mistake entirely.

My reading comprehension, FTL.

I will fix my post then. Smiley: wink
#14 Feb 01 2010 at 5:26 PM Rating: Good
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Well, like I said, I DID manage to get it working (and it was worth it!), but at the time, what upset me wasn't the glitch in the installation program by itself. It was the fact that AFTER said glitch, I couldn't get it to reinstall again without having to do the aforementioned workaround (manually copying the contents of the two DVDs to my hard drive and installing from there). Just a good old-fashioned RAAAAAAAAAAAAAGE post, that's all :p And yeah, at the time, the Bioware support forum was pretty full of people with the exact same problem.

Anyway, it's fixed, it's over with, if I had known it would take that much aggravation to get it to install, I would've bought the Steam version instead, but I can't change the past and all that. I appreciate your efforts to help though ^^
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