I cant log in todayFollow

I have tried to log in today after the update last night I have a laptop with vista, i was having no difficulty logging in till this update it just trying to connect to the server please help!!!!!

it is ahazi, and yes i am connected etc...i have time off, i want to play lol

Disable the firewall, reinstall NIC drivers, do a winsock reset, check all router settings(port forwarding and the such)...some routers for some reason have a auto-update feature with thier firmware, and or disable any and all security software one at a time to figure out whats blocking you. Once you find out.....put in an exception. If that doesn't work go into the galaxies folder on your 'puter and save the profiles folder somewhere safe(My Documents)and reinstall the game. Then drag and drop the folder back into the Galaxies folder....this will save all e-mail and macros.

Edited, Nov 25th 2008 5:29pm by Azrielis

Edited, Nov 25th 2008 5:31pm by Azrielis

I don't have a firewall and as much as I appreciate all that I don't have a clue what you are talking about, all I want to do is play the game, I'm not a computer person, I just like to play and it was playing just fine till this update :( I guess I can't play anymore

right I just get to connect to the server.. I can't get to bria or shadow fire either

Does vista have an inbuilt firewall like XP?

Have you tried doing a full file scan?

Do you use the Station launcher or the game itself?



Edited, Nov 25th 2008 6:11pm by MontyB

i use station launcher

I ran a full scan I rebooted, I still cant connect to the server, any ideas out ther not computer savy here

I found this on the official boards, maybe a setting changed or something with the last patch.


While there may be other issuess with Vista, please try the following if you are not able to launch SWG.

These instructions will help you load any Windows XP game in Vista:

1. Right click on the program launch icon

2. Left click on "Properties".

3. In the new window that pops up click on the "Compatibility" tab.

4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"

5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.

6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.

7. Click on "Apply" then click on "Ok".

8. Double click on the program launch icon.

Edited, Nov 25th 2008 11:17pm by MontyB

To be honest I suspect that the problem is a security one with your modem or router, I know friends who have run into similar issues with other games that required them to reconfigure one of those.

I would try running a tracert to see where your break is.

How to run and read connectivity tests

The purpose of this guide is to assist in troubleshooting connectivity loss (being disconnected) from SOE's Star Wars Galaxies game servers. The first thing you want to check is if another program running is causing the disconnection. Please try disabling background programs:

1. Select the START button.
2. Select RUN.
3. Type in "msconfig" (without the " )
4. Press OK
5. Select the STARTUP tab.
6. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY.
(If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list. If you are using Win2k msconfig will not be an option so you will not need to perform this.)
7. Hit apply and then OK. Restart the computer. Start the Game and see if the issue persists. If it does continue with the steps below.

Let's start with getting some of your network information, run some tests and then interpret the test results. First open the Start menu, choose Run... Command, type "cmd" (no quotes) in the space provided, then hit Enter. The MS-DOS Prompt window should appear with a prompt. If you get a bad command error, please type "command" instead of "cmd". Now type each command below and then hit enter. Once the command finishes and returns to the prompt, type in the next one and hit enter. You want to complete at least 2 trace route's (tracert) and 2 pathping's, if on a Windows 2000 or XP machine.

Start with this command:

ipconfig /all > c:\swginfo.txt

Now run some pathpings if you have Windows 2000 or XP. Win 98 users please skip these 3 commands, it may take a few minutes for the command to execute and return to the prompt. It is vital you let the test finish and return to the prompt on its own:

pathping bria.starwarsgalaxies.com >> c:\swginfo.txt
pathping ahazi.starwarsgalaxies.com >> c:\swginfo.txt
pathping gorath.starwarsgalaxies.com >> c:\eqinfo.txt

Now you want to run some tracert's:

tracert bria.starwarsgalaxies.com >> c:\swginfo.txt
tracert ahazi.starwarsgalaxies.com >> c:\swginfo.txt
tracert gorath.starwarsgalaxies.com >> c:\swginfo.txt
tracert yourserver.starwarsgalaxies.com >> c:\swginfo.txt

You have now finished running the tests. We now want to interpret the test results by opening the file swginfo.txt and viewing the contents. Start by Double-clicking on My Computer on the Desktop, or in the Start menu. Double-click on Local Disk C:, Click "Show Contents of this folder" if you cannot see any files. Now find and double click on swginfo.txt to open the file.

First line you want to look for will be under Ethernet adapter Local Area Connection, and will be similar to:

IP Address. . . . . . . . . . . . : 64.37.155.97

This is your IP address, if this number starts 192.168.* or 172.* then you have an internal IP address for your network. If this is the case, you can visit the link below to get your external IP address to see the difference:
http://www.whatismyip.com//

The 192.168.* IP's are usually assigned when you have a router, wireless access point or a combined modem/router. You will want to either A) Bypass the device and get your external IP address assigned to your computer or B) configure the device's firewall to allow our game to connect. The necessary port information can be found at this link:

http://help.station.sony.com/cgi-bi...p?p_faqid=16145

Let's continue our dissection of the swginfo file. The next part of the file will show the pathping results, we will be coming back to this section later if you ran the pathping command. The tracert will have this format:

Tracing route to www.google.akadns.net [216.239.63.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms vl25.sdtermsw-1.sonyonline.net [64.37.144.66]
2 <1 ms <1 ms <1 ms ge-1-0-861.hsa1.SanDiego1.Level3.net [63.215.251.129]
3 <1 ms <1 ms <1 ms so-4-0-0.mp1.SanDiego1.Level3.net [4.68.112.129]
4 15 ms 13 ms 15 ms 4.68.128.157
5 13 ms 11 ms 13 ms ge-11-0.ipcolo2.SanJose1.Level3.net [4.68.123.42]
6 11 ms 11 ms 13 ms unknown.Level3.net [209.247.202.218]
7 11 ms 13 ms 13 ms 216.239.47.194
8 * * * Request timed out.
9 11 ms 13 ms 11 ms 216.239.63.104
Trace complete.

The first column is the numbered "hop", which means you went through another server(computer) on your way to SOE's server's. The next three columns display the response time in milliseconds(ms) this is how long it took your computer to send a packet from your machine to the server and back. The lower the number the better, if you start reaching response times greater than 800ms then there could be some connectivity issues. The clear evidence that necessary ports are blocked are when you get a set of 3 asterisk(*) instead of a number. The asterisk indicate either the port's are blocked or the trace was ignored. You can see this from hop 8 in the example above. If you see asterisk on hop 1 and have trouble connecting most likely you have a firewall blocking the ports or Internet Connection Sharing(ICS) misconfigured. For information on ICS and configuring it please visit Microsoft's Knowledge Base:

http://www.microsoft.com/windowsxp/...conn_overvw.asp.

If you get :

transmit failed, error code 65

Then you probably have either a Zone Alarm firewall and ICS or eTrust from Computer Associates. Please uninstall the software and try to connect again. You will need to contact Zone Alarm or eTrust for assistance configuring their software. Zone Alarm users with ICS can also try this Microsoft solution:

http://support.microsoft.com/defaul...kb;en-us;316414

If you do not have Windows XP or 2000 and still cannot connect you may need to contact Technical Support. We provide phone, e-mail, forums and live chat as support options:

http://www.station.com/kb

Now for Windows XP and 2000 user's we will look at the pathping results. Look in the file for: Computing statistics for XXX seconds. The X's represent number's which will vary. This is where the pathping evaluation begins. Prior to this is the basic tracert information.

Tracing route to www.google.akadns.net [216.239.63.104]
over a maximum of 30 hops:
0 xp-chartmann.ad.soe.sony.com [64.37.155.97]
1 vl25.sdtermsw-1.sonyonline.net [64.37.144.66]
2 ge-1-0-861.hsa1.SanDiego1.Level3.net [63.215.251.129]
3 so-4-0-0.mp1.SanDiego1.Level3.net [4.68.112.129]
4 4.68.128.157
5 ge-10-1.ipcolo2.SanJose1.Level3.net [4.68.123.74]
6 unknown.Level3.net [209.247.202.218]
7 216.239.47.194
8 * * *
Computing statistics for 200 seconds...

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 xp-chartmann.ad.soe.sony.com [64.37.155.97]
0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% vl25.sdtermsw-1.sonyonline.net [64.37.144.66] 0/ 100 = 0% |
2 0ms 0/ 100 = 0% 0/ 100 = 0% ge-1-0-861.hsa1.SanDiego1.Level3.net [63.215.251.129]
0/ 100 = 0% |
3 5ms 0/ 100 = 0% 0/ 100 = 0% so-4-0-0.mp1.SanDiego1.Level3.net [4.68.112.129]
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% 4.68.128.157
0/ 100 = 0% |
5 11ms 0/ 100 = 0% 0/ 100 = 0% ge-10-1.ipcolo2.SanJose1.Level3.net [4.68.123.74]
1/ 100 = 1% |
6 12ms 1/ 100 = 1% 0/ 100 = 0% unknown.Level3.net [209.247.202.218]
99/ 100 = 99% |
7 --- 100/ 100 =100% 0/ 100 = 0% 216.239.47.194
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% xp-chartmann.ad.soe.sony.com [0.0.0.0]

Trace complete.

What you want to look for is anything that is not 0/100 = 0%, the 0% means all internet traffic (packets) made it through. Anything else means some of the packets were blocked or not returned, in the example hop 6 has 1% packet loss; this wouldn't be a concern necessarily. However hops 7 and 8 show 100% packet loss, meaning none of the information is making it to the final destination and back. If this is the case you probably have a firewall or security software blocking the ports. Alternatively your ISP may restrict some ports for security purposes, you would need to contact the ISP and inquire whether or not they block any ports.

Ihave no idea why but i tried logging again one more time and it let me in... YEAH!!!!!!! thanks so much for all your help... have a wonderful Thanksgiving!

and to answer you on Vista built-in firewall....yes....I find it with the start search feature....search for "firewall" it will come up, and it comes active on all Vista machines. So if you load another security program with a firewall, it will eventually cause issue with the connection to the outside world.

If you didn't understand what I wrote in my previous post...you might wanna learn if you are going to play online games.

reinstall NIC drivers= Network Interface Card Drivers

do a winsock reset= The software windows use to communicate to the internet(Command=netsh winsock catalog reset)

check all router settings= If you have more than one computer online....you have a router and someone had to set it up

Port forwarding=A feature on a router the takes communication that connects through a specific port and sends it to specific computer via IP.

Firmware=Software that governs the routers operation

Security software= Norton, McAfee, Panda, AVG, and whatever your ISP offers to keep spyware and viruses off your computer.

Online games only work as well as your software...If your PC software is busted, your games will be busted.

So loooooooooong gone is the excuse that "I don't know what you are talking about" or you find yourself depending on others to undo thing you have done to sever your connection to the internet.

drives me crazy when people say I don't know what you talking about.....you are sitting in front of the largest database in the world....do a google search or pay a jerk like me to charge you $100+ dollars to fix your busted junk of a computer....oh and hint...get rid of Vista...there is a reason any real gamers don't touch it......it's because it sucks! You get lower frame rates with Vista vs. XP, and there are still waaaaaaaaaay too many quirks and bugs in it.

P.S. sorry...abit irritable today...nothing personal....MMO gamerz are the worst when it comes to connection issues....myself included.

Edited, Nov 26th 2008 3:18pm by Azrielis

and for all the people that are worried about your DirectX 10 games...XP also has a patch so those games run as well....and even better on XP