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#1 Nov 18 2008 at 4:50 PM Rating: Decent
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169 posts
Hello all

I played this game way back in October –December 2005 but couldn’t continue to play.

I have come back but I am having a problem.

I am almost positive that I used the same game ID I had back then, but after I re-activated the account I had no characters.

My previous characters where Godhammer & Boomhowler.

The posts I made here with newbie questions are still around (godhammer on 2005.11.07 & boomhowler on 2005.12.06), so I know I remembered the names correctly, and the avatars in the posts are the ones I remember making.

I put in a petition through this site, and it said that it might take awhile for an answer, but I never received a “petition submitted and received e-mail”, like with other sites where I have contacted support.

Should I have received an e-mail verification? And if anyone else has recently put in a non-character petition, how long will I have to wait, on average?

By non-character I mean I tried to check my petitions submitted through my account, but it said I have no characters.

I am not impatient, but would like to know if I can get this rectified before the Thanksgiving holiday, since a week off would be nice to reacquaint myself with the game.

I probably had them under a different ID, but I have tried many combinations that I may have used (I am not very original so it is easy) but no luck.

I am sure I had over 5,000,000 skill points and a good amount of mining gear, ships & ISK, IIRC.

Starting over wouldn’t be bad, but why if I don’t have to.

I checked all the pages of the F.A.Q. but couldn’t find, or missed, information on about how long they keep an inactive character, but I thought it was forever.

Thanks for any help.
#2 Nov 19 2008 at 11:14 AM Rating: Good
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7,861 posts
Their petition system is kind of odd. I didn't receive any kind of verification for a petition I entered, until a few days after it was resolved. Not sure how their system works. If you can remember the e-mail you used to register your account, that would probably be all you need to recover it.
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Sedao
#3 Nov 19 2008 at 6:47 PM Rating: Decent
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169 posts
thanks for the reply.

i have only had 2 e-mail addresses i have ever used, but they want an account (not character) name with it, and i just can't remember any other account name other than the one i am using.

it is good to know that they might be looking into it, even without verification.

i went ahead and made a new character, but i am going to wait a few more days (it's been 3 so far) just in case i can get my old ones back.

thanks again.
#4 Nov 20 2008 at 10:47 AM Rating: Decent
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1,856 posts
just a thought, if you supply them with your email addresses, then the previous account details should be accessable, my guess is that you've activated or perhaps.. created a new account. finding an account just using game character names is probably not possible, when creating the petition you should include as much personal details as possible, that will help them resolve it. Good luck, i hope it works out.
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