Authenticator obsolete??Follow

Sounds like your authenticator is no longer linked to your account. Go to the main site and relink it.

A refund? For what? Once you factor in the shipping cost the price is pretty moot.

Send your authenticator to me along with your information. I'll make sure it's working as intended.

Well, when I got it I had to generate a code EVERY time i logged on

^This... +1

I got worried until I remembered it being mentioned in a patch or something that it'll no longer require you to enter it every time if you're logging in from the same computer.

Honestly though, I am not sure why someone would want to do that. Personally I would rather not have to put in some random 6 digit code every time I logged in if I don't have to. Also it is pretty lulz worthy that you would want a refund on something that costs about the same as a candy bar before shipping and handling. I can see it now "Sure we will refund you the 50 cents your authenticator is worth, just pay the $6 to get it to us and we will gladly pay you."

the only thing that catches me with the stupid thing is it doesn't ask me for so long I forget to dig it out and then the time it's not readily available is the time I DO get asked for it... a minor nuisance, I really should set it to ask for it every time that way I remember to grab the authenticator when I'm heading out to a different internet connection.

It's a random thing now, as others have said. I tend to type too fast sometimes, and ***** my pword up. So, when I do it correctly the second time, that's when they do ask for the authenticator code.

That's weird, I've never had that happen. In the last 6 months, I've moved twice, and I've gone over to a friend's house to play WoW, and none of those times have I ever had my account locked or been asked to change my password.

I'm on a US server.

I've had to do the email authentication a few times before while logging in from hotels while on trips. Other than that, I seldom have to type in my code except for the forums on my Netbook.

Back when they first changed it so people didn't have to enter the code every time, I remember seeing threads from people asking to have the option to make it ask for it every time. The main reasons I remember reading were from parents who used the authenticator to control their child's access to the game and from people who didn't want others in their household getting onto their accounts (younger siblings mainly).

But who will Authenticate the Authenticators?

You're not. I'm certainly treating the token much better than any other piece of technology I own. It's stored so nothing can drop on it, get spilled on it, and Im not touching that thing unless I actually need a code from it.

They say it has a life-expectancy of 7 years, so there is still a good chance that it will just outlive my WoW experience.

It it should ever fail, you can have the device removed from the account by providing proof of ownership. That way you can get into your (then temporarily unprotected) account until the replacement arrives.

Writing down codes in advance wont work with a time-based algorithm - which I think is exactly what those things are using.

Yeah, I managed to run out the battery on mine once by letting something sit on its button for a full day. It wasn't too difficult to get it removed. Now that I use the dial in authenticator, I'm pretty happy with that.