I used to play a year & a 1/2 ago & I had to stop & I'm wanting to pick back up were I left off, my account was still there but when I logged in to the character select my character was gone & replaced with the same thing but a lvl 1. My character before, I had bought quite a bit from the SC shopping center & is the reason I'm ill with this... I tried email SOE, site doesn't want to work & I've tried calling & the guy was very rude to me & talked to me like I was 5 yrs old.. All I want is my character back... Please, any suggestions?