Need helpFollow

I bought today The Shadow Odyssey.
I put in the CD and all it say is:

I use Vista and when i click on the install or what you call it in English is say:

Select new program features to add or select currently installed features to remove.
Reinstall all program features installed by the previous setup
Remove all installed features.

I thought it would be the first one to click on, but nothing speciell happends?
What am i doing wrong.

When i click on the first one i get this:
Support files and optional voice over
EverQuest II

Thought i should click next after that and when i do that:

I get The installShield Wizard is modifying EverQuest II: The shadow Odyssey.

But after a few sec it change to:
InstallShield Wizzrd has finished performing maintenance operations on EverQuest II: The Shadow Odyssey.

But it didnt download anything.

Been trying to restart my computer and enter the game but still havent installed anything. I use the first cd: Disc 1 that is.

Hard to explain when my english isnt the best but would love to get some help about this problem if you understand my question.

Cant get it installed is my problem.

Sorry for the delay of the answer. Yes i have the game allready installed. And it came to Sweden a few days ago. (The Shadow Odyssey).
But to answer your question, yes i have the game installed.

That link adress you gave me was that the right one?
It say just a warning for IE 7 users and after that alot of text.
And when i find the right page will i still get that mount that they said i would get if i bought the game in a store?

Thanks for all help you trying to help me with.
and i hope you understand my english.

Ok i activated the code that i got with the game and i got this text:

The following has been activated for your account and should now be available in-game:


TSO Retail Box Live SKU
Entitlement: The Shadow Odyssey All-In-One Pack
Starter and Booster Pack: Oathbreaker Set
Painting: Taking Flight Legends of Norrath Loot Card
In-Game Item: Dire Bear Pet and Mount

Refer to the documentation that came with your item for more information.

The following features were previously activated for your account, so you may not receive additional benefit from them on this activation:


TSO Retail Box Live SKU
Station Players: Advanced Character Profiles
Station Players: Dynamic Item Database
Station Players: Screenshot and Image Storage
Station Players: Advanced Guild Tools
Entitlement: The Bloodline Chronicles
In-Game Item: Ring of T'Haen
Entitlement: The Splitpaw Saga
In-Game Item: Mysterious Shard
Entitlement: Desert of Flames + In-Game Item: Genie Bottle
Entitlement: Kingdom of Sky
Entitlement: The Fallen Dynasty
Entitlement: Echoes of Faydwer
Station Players: Advanced Leader Boards
Entitlement: Rise of Kunark

Was that right and shall i now just open the game as normal and it will download for it self?
Sorry for all stupid questions, but my computer knowledge isnt the best and i am very glad that you took some time to help me:)

Yep you should be good to go, just run the patcher for the game as you normally would, and your download should be rather small since you downloaded a majority of the files on the day the expansion was released.

Once you're in the game, you will have to type /claim to get your mount.

Edited, Dec 17th 2008 2:44pm by Dyadem

Thank you all for the fast help.
I did rescanning if there were any updates and will now log in to see if it works.

That's what we're here for. enjoy your mount!