SERVER ISSUES: 10/21/07 9:40ESTFollow

Just in case you haven't seen it on the 'official' EQ2 forums.
There appears to be a problem going on atm with people trying to log into EQ2. They are getting 'timeouts' and 'invalid password' errors. This issue also appears to extend to EQ1 and Vanguard. I know it for a fact with EQ1 and EQ2 as well as the SOE forums.
It appears to have something to do with the registration servers, as multiple account holders are able to sign in on their other accounts, just not the first one they chose to use today. I've tested this (I have 2 accounts) and sure enough, my main cannot sign in, but my secondary can. Both have the same passowrd, just rearranged and EXACTLY the same billing information.

The problem here is that SOE Tech Services aren't open today... hopefully there's a tech wandering around the building though and will spot it.

In their defense, at least as far as the US Servers are concerned, it's only 7am on the West Coast, so they may not yet be aware there is a problem.

what REALLY irks me is that if they DID have someone working support, they'd have it under control by now.

I understand not wanting to have a full staff on weekends, but it might not be a bad idea to get at least a skeleton (or zombie LOL) crew on the weekends.

Of course, what's REALLY annoying is the network status page...

'All Servers Are Up' ... you might as well say

'All Servers Are Up... You just can't reach them. neener neener neener :P'

ah well... hopefully someone will catch this and get it resolved.

Well, maybe if the server crashes someone will get a page or something...

Well, as soon as they're back up I'm cancelling my sub and probably returning to FFXI or another game. I avoided SOE like the plague after their CS in EQ and after four months of this kind of thing, namely Friday EU primetime downtime and lost days gaming, I'm more than a little angry at myself for giving them another chance and more of my money.

Thank you one and all for posting on this forum -- we had begun to believe that our accounts had been hijacked.

I'm sorry your experience has been bad so far. Mine has been a mixed bag. I still have resentment from an issue prior to DoF, but that's just me being a stubborn prick. For the most part, I've found SOE to be pretty responsive. But hopefully, if nothing else, they'll take a lesson from this and have at least 2 or 3 people working on nights/weekends.

I can get to the Station.com forums but I can't login. Sounds like their login server threw up.

edit: I'd be slacking if I didn't invite everyone to the EQ2 Zam IRC chat...

Edited, Oct 21st 2007 12:43pm by Calthine