SOE Extended Service Downtime on September 25th :: Free Realms

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#1 Sep 19 2007 at 5:43 PM Rating: Excellent

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Gnobrin warns us on the Official Forums:

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All SOE games, websites, message boards, Knowledge Base, Station store, and other services will be unavailable for approximately 24 hours beginning on Tuesday, September 25th. All SOE services will be undergoing upgrades to the authentication system and as a result, all logins for SOE services will be unavailable. Technical and Account support will only be available by phone during this time. Please keep an eye on this website for more news and information about this maintenance as it becomes available. We appreciate your patience and understanding during this downtime.

(Intentionally no time specified yet, this is just an early warning)

~Gnobrin!

Edited, Sep 19th 2007 11:52pm by Calthine

Edited, Sep 24th 2007 4:00am by Calthine

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#2 Sep 20 2007 at 1:55 PM Rating: Excellent

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6,786 posts

Update:

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Extended Service Downtime Update!

Beginning at 11:30 p.m. PDT on Monday, September 24th, all SOE services will be unavailable so that we can perform significant upgrades to our authentication and account management systems.

Currently we expect this maintenance to take approximately 14 hours. But as first indicated, it could extend to as long as 24. Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible. SOE websites will continually be updated throughout the day as to the progress of the maintenance.

We apologize for this interruption, however when service is resumed you will have an enhanced user experience to manage your accounts at Station.com.

~Gnobrin!

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SOE Extended Service Downtime on September 25thFollow