Play button not showing after D/L :: Free Realms

Scholar

45 posts

Hey guys,

Still having issues with EQ2 and Vista.

I installed everquest 2 and went through about an hour of downloading. When it completes I see the message "Update Complete" but the play button does not show. Instead it is a grayed out box that says "Updating" or something. There is text below it that says "Download" but when I click on it it just does a 2 second download and says "Update Complete" again. I have contacted the Tech Support for SOE and they were no help. I tried running the everquest file from the everquest 2 folder and i get a message that says "xul.dll was not found, reinstalling the application may fix the problem." I have reinstalled this game 2 times now. What the heck is going on? Please, someone help me. Lol. I am getting desperate. I just want to play :)

Thanks.

#2 Jul 20 2007 at 8:54 PM Rating: Excellent

Calthine

Special Snowflake

6,786 posts

Are you using Vista?

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#3 Jul 21 2007 at 5:31 AM Rating: Decent

Scholar

45 posts

Yeah

#4 Jul 21 2007 at 7:09 AM Rating: Decent

Scholar

45 posts

Anyone have any ideas how to sidestep this issue? I am running fresh out of ideas.

#5 Jul 21 2007 at 7:33 AM Rating: Excellent

Calthine

Special Snowflake

6,786 posts

I don't use Vista, but I've been seeing a lot of people having issues with it. The fix I remember off the top of my head is to run the game as Administrator.

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#6 Jul 21 2007 at 7:58 AM Rating: Decent

Scholar

45 posts

Yeah, I did that. Still having issues. I don't know what the hell is going on with this.

#7 Jul 21 2007 at 10:19 AM Rating: Excellent

Calthine

Special Snowflake

6,786 posts

My only suggestion is to try the Official Forums Technical Support Forum. While there's probably no one working today, they do have actual real SOE techs to help troubleshoot this sort of thing, and a lot of real knowledgeable players help out.

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#8 Jul 21 2007 at 10:52 AM Rating: Decent

Scholar

45 posts

I actually just found another place to mark "Administrator", so I did that and I am trying again. The download is taking a lot longer than usual this time and I got some different popups about stuff when the launcher opened. Hopefully, this did the trick. I guess I will know sometime today when this horribly long D/L finishes. Wish me luck. I can't wait to get in game with everyone!

#9 Jul 21 2007 at 1:46 PM Rating: Decent

Scholar

45 posts

It worked! Thank God! I'm on the server Lucan De Lere. I'm a Human Conjurer of Qeynos. Just started. Look forward to playing with you all!

Thanks!

#10 Jul 21 2007 at 2:19 PM Rating: Excellent

Calthine

Special Snowflake

6,786 posts

Gratz, and welcome to Norrath! I know it was a tough trip, but I think you'll find it was worth it.

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#11 Jul 22 2007 at 7:31 PM Rating: Decent

Trappin

Sage

599 posts

So where exactly did you find the correct Vista administrator permissions. Detail the settings on the sticky at the top of the page so others can benefit from your experience.

Edited, Jul 22nd 2007 8:31pm by Trappin

#12 Jul 29 2007 at 7:08 PM Rating: Decent

__DEL__1591945966536

1 post

by just right clicking on the EQ2 icon towards the top of the tool bar that pops up, should be an option that says "Run as Admin" with the windows firewall icon next to it, then it'll have a window pop up asking if the program is safe and if you have run it before so click the yes option and there ya go.

#13 Jul 31 2007 at 9:10 AM Rating: Decent

Scholar

45 posts

Theres actually two spots that has "run as admin". You want the one under the shortcut tab I believe. You have to click a button and it takes you to another screen where it is at. Sorry if this is vague, I am at work and we use XP.