So I'm being blackmailed by SOEFollow

I had canceled an account once. I no longer wanted to have Station but just EQ Live. For several weeks I would log into the account and see it listed as canceled. When the date that the service was supposed to end had come and gone and I was still able to log in I got curious. Even though my account was listed as canceled they billed my bank for another month. I contacted customer service and was told the same thing. No refunds. I made sure that the CR canceled it and made him give me a confirmation number. It did get canceled that time.

I feel that it was poor customer service that allowed me to be billed again after my account had been listed as canceled. I knew that there was absolutely no sense in fighting it though. I just decided to chalk it up as educational and if I ever canceled another account I would print out the page listing the account as canceled.

Zoo

Not sure what you mean by this, many people have multiple accounts that are quite separate from each other.

www.bbb.org