Has SoE sacraficed quality for early release to combat WoWFollow

EQ2 has shown promise but I believe it was released early to fight off expected matket lose to World of Warcraft
The continued patches each night kind of indicates that this game should not have been released to the public when it was and SoE standards are well below what people would accept if they were shopping for a car or a television.

17th of Decemeber all servers were brought down for a patch which caused a major failure in the game, on the Sony chat channels we are being feed lip service by people that have less information about the problem or the ETA on the servers going live again. then you or I. Offical EQ2 website has this :

All US servers and Innovation are currently down for an upate. We do not have a solid ETA available at this time, but will be updating you with progress hourly and will deliver a more firm ETA when we can. Worlds will be brought back online as they are ready. We apologize for any inconvenience this causes you and thank you for your patience while our folks here work to correct this issue.
Message Edited by Blackguard on 12-17-2004 02:12 PM

Ryan "Blackguard" Shwayder

The so called hourly progress report has not been issued nor will SoE make any statement made to the fact that your weekend is going to be wasted by waiting for EQ2 to go live again.

I don't think there is any organisation that Sony has to answer to. In New Zealand we have the Commerce Commision that protects the consumer from poor quality products or false advertising, I will lay a complaint with the New Zealand Commerce Commision that SoE has sold a product that they knew was well below market Standard on its release date.

But there is the real question, what is an acceptable market standard and should we accept what we are being given by SoE at the present time. I believe we were defrauded into thinking EQ2 is a fully operational and top quality game, that will be live 24 hrs a day with minor bugs that would be easierly fixed with a weekly patch, Not that nightly patching we are reciving

I would suggest to people that they give up on trying to play EQ2 till well after the new year as your gaming quality time to the money your paying for a subscrition is being wasted. Use this time guys to spend with your families as that time will not be wasted.

Be safe , be caring, be happy

Allinon

Meh, the continued patches each night shows a willingness to perfect a game for everyone's enjoyability. Your complaining that the company is fixing bugs? Have you ever played an mmo that wasn't buggy and didn't need patches?



Why is it important that you know the reason the game went down, or the eta? Isn't it important enough to know the issue is being resolved? What they told us was enough, **** happens, deal with it. It's not like something like this happens all the time. Would you rather they waste time with hourly updates of telling us whats wrong, or spend that time correcting the issue faster?



Um, if you actually waited every hour for a progress report, you're an idiot. And you are correct, it would be a waste of time waiting for the servers to go back up, so do something else.

You say this;


And then contradict yourself with this;



If you don't know the answer to that, why are you going to lay a complaint with the New Zealand Commerce? It's just a matter of opinion. You think they released a game below standards because their game crashed for one day, forcing you to get a life for a change? Again, **** happens, whining about it on a forum with a 4 post sock puppet isn't going to sway anyone's opinion.



So, if a bug was discovered Monday, you would rather wait for it to be fixed almost a week later with a weekly patch, instead of being addressed asap? How does that make sense? Wouldn't you want a bug fixed upon discovery?

No offence, but you seem like a sock puppet Mr. 4 posts. Why don't you post this with your main account? You afraid of being Karma nuked? You want to talk about unfair server maintanence time, go bark of FF11's tree.

Well I'm looking at a thread on their boards with hourly updates (thread id=37). They don't say a lot but if you've ever been in that situation a CR rep coming in and saying "when are you guys going to be finished" gets a pretty rough answer.

It is obvious that they have a major problem. This is nothing to do with the quality of the game which in general is pretty good.

If you had any expectation of a perfectly finished game with zero patch time then you are naive beyond human comprehension. Online games get patched. New online games get patched a lot. As someone already said that is part of the process. No amount of Beta prepares you for final release. For a start the plat industry doesn't get seriously interested until they know the currency they are farming will not be wiped on go-live.

This doesn't look to be a normal "fixing a bug" kind of down. It seems much more of a "major systems failure" kind of down. That is not a quality issue.