Little extra info I didn't include yet.
Those with the issue are using the full install, not streaming. That doesn't mean the problem doesn't exist with the streaming client, just means we haven't tried it that way. It shouldn't make a difference but figured the more info the better when tracking down something elusive like this.
These are the steps to reproduce this from scratch:
- Do a full install of Everquest 2 on a Windows 7 machine.
- Install the DrumsUI or Profit-Reborn custom UI
- Log into EQ2
- Open the Quest journal
- Click the icon to load that quest on Zam (make sure you're not logged into Zam in the in-game browser window and if you are, log out)
- Wait for the page to load, move your cursor around on the browser window, give it about 30 seconds, then close the browser window
- Repeat steps 5 and 6 a few times
I have some guildmates that could do those steps while running Windows XP with no problems. But for those of us running Windows 7, the four of us that tried could make this freeze the game client consistently within a minute of trying using Fetish Nightfall, DrumsUI or Profit-Reborn. Fetish Nightfall is a bit harder to install these days which is why I didn't suggest trying that in the steps above.
Can someone at Zam can try this and let me know if it freezes the game or not? As I said, we've got four people able to reproduce this behavior within a minute so hopefully these are the repro steps you guys need to track down what's going on. If not, let me know and we'll keep searching. :)
Thanks!