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10 days and Premium status is still not activatedFollow

#1 Nov 20 2005 at 10:28 PM Rating: Default
I am still waiting to get access to the premium features that I paid for 10 days ago. I have sent 4 emails and have even gotten the original return email that said I was activated when I never was. If anyone at Allakhazam reads this forum, I either access to the premium features or my money refunded. You have all my information so you know who I am.
#2 Nov 24 2005 at 12:50 AM Rating: Decent
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54 posts
not sure bout your problem but i thought i was supposed to get magazines along with the subscription which never happened....
#3 Nov 29 2005 at 1:23 AM Rating: Default
It is now over two weeks and I have not heard anything from anyone at Allakhazam about getting my money back or premium access enabled.

I cannot stop the payment as it was against my checking account and the back already posted it.

I think this has to be made much more public in order to get satisfaction. I paid my money as required in order to use the features of this site and so far I have had none of it.

I WANT THE PREMIUM FEATURES I PAID FOR ENABLED NOW !!!!


The site owners know my name, address, phone number, and account name. Why can they not do the right thing?
#4 Nov 29 2005 at 1:05 PM Rating: Decent
Hey brainiacs... How about posting HERE or PM'ing Allakhazam or Illia. Or you could email allakhazam@allakhazam.com or illia@allakhazam.com

Edited, Tue Nov 29 13:05:44 2005 by Katie
#5 Dec 01 2005 at 5:21 PM Rating: Default
I finally got access thanks to this thread. I received an email response to my many other emails as well. Everything is now working as promised.

And Katie, if yiu read the first post you would have seen that I did email everyone concerned. It took almost 3 weeks to get access. They decided to extend my membership by 1 month to make up for it.
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