It is being looked into.
I need feedback (in this thread please) of what exactly Lucy hasn't been doing correctly or well in the last 6 months to a year. This would be especially helpful from those really familiar with running it. Feel free to be technical and specific --your info won't make sense to me but I will pass it along to brains that are going to try and deal with it.
Please mention it in your guilds in game in case someone isn't checking in here often but maybe used to be a big item collector contributor.