My thanks goes to GM Dunbar.
I had a minor bugs - once a quest was bugged and some other time Franklin Teek refused to give me a task, hehee ;) BTW, if someone has troubles communicating with this guy, remove your buffs such as levitation.
And once I had a major issue - after returning this spring I delited by accident (don't ask
![Smiley: lol](//zam.zamimg.com/i/smilies/lol.gif)
) my char on Silver Account and lost my free mount, bags etc. I got all the items back.
Every time I got very nice and personalized answers from GM Dunbar in couple of hours (it was night in US when I sent my petition).
I think maybe it's a rule that GM's describe what happened and what they did to solve the problem. Anyway SOE's customer service is really high level
![Smiley: nod](//zam.zamimg.com/i/smilies/nod.gif)
I'd like to meet them IG.
Remember the old times when GM's walked in Norrath? Do they still do that?
Last time I saw one was in 2012, when I returned for a month. I was all alone in Old Sebilis with my shammy and there he was - a male human ranger(?) GM (don't remember he's name) just stopped by to ask how I am doing. We had a very nice chat
Edited, Oct 4th 2014 3:24am by Surimuri Edited, Oct 4th 2014 3:24am by Surimuri