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#1 May 08 2011 at 8:21 PM Rating: Default
My main complaint is that Sony (SOE) is not being accountable to their clients. I have had this happen before (stolen data) and the company always offer a free two year account with credit check from Experian for two years. SOE has basically said you're on your own. They want us to police all our accounts and that the onus is on us to protect our identities when they screwed up. SOE if you want us to respect you and come back you better show you really care about us and start with offering a free two year monthly credit report. Shoot Bank of America did it and they are an evil empire. To put an alert on my credit will jeopardize my plans to buy a house and should that happen I will defintely take legal action.

Umm we shouldn't have to fix their mistake. They need to watch after us. Don't you agree?
#2 May 08 2011 at 8:58 PM Rating: Decent
Ruleras wrote:
My main complaint is that Sony (SOE) is not being accountable to their clients. I have had this happen before (stolen data) and the company always offer a free two year account with credit check from Experian for two years. SOE has basically said you're on your own. They want us to police all our accounts and that the onus is on us to protect our identities when they screwed up. SOE if you want us to respect you and come back you better show you really care about us and start with offering a free two year monthly credit report. Shoot Bank of America did it and they are an evil empire. To put an alert on my credit will jeopardize my plans to buy a house and should that happen I will defintely take legal action.

Umm we shouldn't have to fix their mistake. They need to watch after us. Don't you agree?


In case you haven't heard, Sony *is* providing free identity protection. Not sure when or how, but they are.

Here and I quote from their web site at https://www.soe.com/securityupdate/: "We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized."
____________________________
EQ1: Gooshy: http://eq.magelo.com/profile/1870652
EQ2: Gwenythe: http://u.eq2wire.com/soe/character_detail/468152233422
#3 May 09 2011 at 8:09 AM Rating: Good
Ruleras wrote:
SOE if you want us to respect you and come back you better show you really care about us and start with offering a free two year monthly credit report. Shoot Bank of America did it and they are an evil empire. To put an alert on my credit will jeopardize my plans to buy a house and should that happen I will defintely take legal action.


You can put a fraud alert on your account for free. Typically that means additional information is needed when you open a new credit account. If you do that, you should notify your broker/home loan that you have a Fraud Alert.

You can try to take legal action, however, since Sony is the victim of wrong doing, and you as a result of the harm inflcited on Sony, I'm not sure what legal grounds you have against them.

Don't sit back waiting for problems to come to you. Take action to protect yourself (including reporting your credit cards stolen so the bank issues you new numbers.)

http://www.fightidentitytheft.com/flag.html
#4 May 09 2011 at 11:22 PM Rating: Excellent
This is why Americans have the reputation for being "sue-happy". Some are going for the throat and its not even the right one! If you want to get mad at someone and sue someone then dig into your pockets and pay for a PI to find the hackers! Sony got ripped off! Sony was NOT the one doing the stealing. How did you miss that small fact with all that has been out there in the media? Smiley: oyvey

And I assume if I drop a $50 on the ground and you pick it up and walk away with it I can sue you for stealing my money? Oh wait, you would want a "finders-fee" I suspect.

Enough people! Sony did NOT steal or sell our private info, it was STOLEN from Sony. Now if you dont understand that fact then maybe you should stop using your credit cards on the internet cuz the odds of it happening again are there! There are evil people in the real world that dont give a damn about you buying a house or feeding your kids. If they did they wouldnt be evil! All they want is the easy money.

In my 11+ yrs of playing EQ this is the first time this has happened. I think Sony has done a pretty good job watching out for us. Nobody is perfect. Sheet happens in life so deal with it.

Edited, May 9th 2011 11:29pm by Kuzain
#5 May 09 2011 at 11:29 PM Rating: Decent
Kuzain wrote:
This is why Americans have the reputation for being "sue-happy". Some are going for the throat and its not even the right one! If you want to get mad at someone and sue sonmeone then dig into your pockets and pay for a PI to find the hackers! Sony got ripped off! Sony was NOT the one doing the stealing. How did you miss that small fact with all that has been out there in the media? Smiley: oyvey

And I assume if I drop and $50 on the ground and you pick it up and walk away with it I can sue you for stealing my money? Oh wait, you would want a "finders-fee" I suspect.

Enough people! Sony did NOT steal or sell our private info, it was STOLEN from Sony. Now if you dont understand that fact then maybe you should stop using your credit cards on the internet cuz the odds of it happening again are there! There are evil people in the real world that dont give a damn about you buying a house or feeding your kids. If they did they wouldnt be evil! All they want is the easy money.


I agree to a certain extent. I do agree that Sony did not sell our information. I never had the intention of suing Sony. But, I am highly upset that something wasn't in place to prevent this from happening in the first place. Any system that handles credit card transaction should have some sort of deep encryption and not some outdated system (I think they were using Apache). Anyway, I'm more upset that we're (the players) being punished. If these hackers wanted to go after Sony's throat, why punish us? We didn't do anything. Go after Sony.
____________________________
EQ1: Gooshy: http://eq.magelo.com/profile/1870652
EQ2: Gwenythe: http://u.eq2wire.com/soe/character_detail/468152233422
#6 May 10 2011 at 1:15 AM Rating: Decent
I dont think they were going after us, the player. They were going after us the credit card holder. And since Sony is the biggest online gaming company they went after them. More credit cards for the same effort.
#7 May 10 2011 at 11:10 AM Rating: Decent
The good news is that our corporate friendly Supreme Court just made it harder to impossible to mount a class-action suit. So, if you are going to sue Sony, you are going to be on your own... just as everyone else would be...
#8 May 10 2011 at 3:30 PM Rating: Good
16 posts
If you live in America then none of your credit card information was stolen. Change your passwords if you are paranoid and stop fretting over nothing. If you live in Austria, Germany, the Netherlands and Spain (where direct pay info was "stolen") then you need to keep in touch with your bank and keep watch on you accounts, maybe going so far as to changing your accounts. If you live anywhere else, stop worrying, they may have gotten Credit Card info, but they did not get the security code (you know, that 3 digit number on the back that everyone asks for). If you are still paranoid then have the credit card company change your numbers.

Edited, May 10th 2011 5:31pm by somethingblue
#9 May 23 2011 at 6:38 PM Rating: Default
**
811 posts
Kuzain wrote:
This is why Americans have the reputation for being "sue-happy". Some are going for the throat and its not even the right one! If you want to get mad at someone and sue someone then dig into your pockets and pay for a PI to find the hackers! Sony got ripped off! Sony was NOT the one doing the stealing. How did you miss that small fact with all that has been out there in the media? Smiley: oyvey

And I assume if I drop a $50 on the ground and you pick it up and walk away with it I can sue you for stealing my money? Oh wait, you would want a "finders-fee" I suspect.

Enough people! Sony did NOT steal or sell our private info, it was STOLEN from Sony. Now if you dont understand that fact then maybe you should stop using your credit cards on the internet cuz the odds of it happening again are there! There are evil people in the real world that dont give a damn about you buying a house or feeding your kids. If they did they wouldnt be evil! All they want is the easy money.

In my 11+ yrs of playing EQ this is the first time this has happened. I think Sony has done a pretty good job watching out for us. Nobody is perfect. Sheet happens in life so deal with it.

Edited, May 9th 2011 11:29pm by Kuzain


somethingblue wrote:
If you live in America then none of your credit card information was stolen. Change your passwords if you are paranoid and stop fretting over nothing. If you live in Austria, Germany, the Netherlands and Spain (where direct pay info was "stolen") then you need to keep in touch with your bank and keep watch on you accounts, maybe going so far as to changing your accounts. If you live anywhere else, stop worrying, they may have gotten Credit Card info, but they did not get the security code (you know, that 3 digit number on the back that everyone asks for). If you are still paranoid then have the credit card company change your numbers.

Edited, May 10th 2011 5:31pm by somethingblue


Amen
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