Being a "outside of the USA" longer term account (aka possibly on the 2007 database) I decided to call my credit card company and see what their word was:
1. "We are experiencing a much higher volume of calls than normal, expect a 5 minute wait" --more like 17 actually.
2. "We are aware of the SOE issue and have flagged all of our accounts with any past history with SOE accordingly. We will be watching them"
3. She offered to renumber my cards if I so desired, while re-iterating that "unauthorized purchases are never your responsibility --report anomalies on your statement immediately".
Interesting that their "main" credit card database was kept in a secure environment. The wording of the press release makes it tricky to know (outside of the specific named countries) what list(s) they didn't keep secure enough.
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Nice that your credit company is so on the ball, though.
I've changed all my passwords that have ever been sent or reset through the email linked to my EQ account, just in case. My credit card already requires a second security verification, but I reset that password as well.
This is a good object lesson on what network forensic specialists will tell you: don't use the same password for everything. That's the big danger here, really.
I've changed all my passwords that have ever been sent or reset through the email linked to my EQ account, just in case. My credit card already requires a second security verification, but I reset that password as well.
This is a good object lesson on what network forensic specialists will tell you: don't use the same password for everything. That's the big danger here, really.
In a time of universal deceit, telling the truth is a revolutionary act.
Scholar
35 posts
My CC company (Visa, as it happens) and bank have always been extremely helpful when it comes to fradulent charges.
I've never been a victim of something as frustrating and violating as identity theft (and as of yet have not noticed any unusual charges on the card associated with the PSN), but in cases where... say... Blizzard charged me three months for one month of service, my bank was swift to erase the charges and refund the money as soon as I brought copies of the email exchange with a rather belligerent Blizzard CS employee.
If anyone has any issues, I too encourage talking to your bank or CC as soon as possible. Moreover I strongly encourage using a CC-backed debit card issued by your bank for online purchases instead of a credit card, simply because with a bank you can actually drive to your local branch and sit down with a person face to face if it proves necessary instead of dealing with telephone tag.
I've never had issues with being doubted by my bank for the few occasions I've had issues. In any event that the problem caused an overdraft fee or anything, that's been immediately waived and there was never any hit to my credit history.
I've never been a victim of something as frustrating and violating as identity theft (and as of yet have not noticed any unusual charges on the card associated with the PSN), but in cases where... say... Blizzard charged me three months for one month of service, my bank was swift to erase the charges and refund the money as soon as I brought copies of the email exchange with a rather belligerent Blizzard CS employee.
If anyone has any issues, I too encourage talking to your bank or CC as soon as possible. Moreover I strongly encourage using a CC-backed debit card issued by your bank for online purchases instead of a credit card, simply because with a bank you can actually drive to your local branch and sit down with a person face to face if it proves necessary instead of dealing with telephone tag.
I've never had issues with being doubted by my bank for the few occasions I've had issues. In any event that the problem caused an overdraft fee or anything, that's been immediately waived and there was never any hit to my credit history.
Scholar
23 posts
I am outside the US, and I have just experienced fraud on my credit card used for my SONY account. That may not mean it was SONY error. BUT .. I have never experienced any kind of fraud before, and the use of the card (as indicated by my bank) was by scanning a card (and my card is still in my possession). It was used in Italy, and I have not been there for over 5 years.
My cards do not have a chip on them.
The SONY letter is a little confusing, as it refers to 10,700 direct debit transactions, and that may mean all the information including credit card numbers and authorisation was stolen.
My cards do not have a chip on them.
The SONY letter is a little confusing, as it refers to 10,700 direct debit transactions, and that may mean all the information including credit card numbers and authorisation was stolen.
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