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cancellingFollow
12 posts
I'm trying to cancel my account. I can't find a way to do it. Can you help me? )
Scholar
21 posts
Everything is down atm so you won't be able to today . Think normally you can just go to the payment details on the account section and remove the credit card to cancel
Edited, May 2nd 2011 8:18am by Rangergate
Edited, May 2nd 2011 8:18am by Rangergate
12 posts
when I go there, my card doesn't doesn't show up.
12 posts
when I go there, my card doesn't doesn't show up.
Scholar
21 posts
If you're trying to cancel a Zam premium account its ..
How do I turn off the auto renewal or cancel service?
The auto-renewal option, only viewable with Premium Subscription access, can be changed on your user settings page by accessing Account Settings and clicking the date of renewal (left click on your user name below the search box top left )
EQ accounts are cancelled through SoE website or the EQ log in
Edited, May 2nd 2011 9:41am by Rangergate
How do I turn off the auto renewal or cancel service?
The auto-renewal option, only viewable with Premium Subscription access, can be changed on your user settings page by accessing Account Settings and clicking the date of renewal (left click on your user name below the search box top left )
EQ accounts are cancelled through SoE website or the EQ log in
Edited, May 2nd 2011 9:41am by Rangergate
12 posts
i,ve been getting my card for hit for three months. 9.99. Is that premier?
kavemann wrote:
i,ve been getting my card for hit for three months. 9.99. Is that premier?
Is it EQ that you're trying to cancel? If so, all of SOE is offline currently.
kavemann wrote:
no, just alla.
Ok. See this page for how to turn it off. If you're unable to get it to work, send an email to accounts@allakhazam.com :)
Edited, May 2nd 2011 10:54am by Cyliena
12 posts
seems it's correct, thanks.
12 posts
it's still on premium
12 posts
please don't hit my card
You pay in advance, so it will still say premium until your sub expires.
9. ..... You may not buy, sell or auction (or host or facilitate the ability to allow others to buy, sell or auction)any Game characters, items, coin or copyrighted material.
12 posts
i can't it get to expire
12 posts
cyleina, the page you sent me only has general news and updates.
Cyliena wrote:
kavemann wrote:
no, just alla.
Ok. See this page for how to turn it off. If you're unable to get it to work, send an email to accounts@allakhazam.com :)
Edited, May 2nd 2011 10:54am by Cyliena
You've used the email Cyliena asked you too?
You've personal-messaged Cyliena (I guess that's an option...) ?
Either of the above is far more efficient I would think than hoping someone sees a forum thread in a timely manner.
Everyone I have ever known in real-life that has ever unsubbed-premium (including myself) just had to click on one check-box and let the cycle run out. So I will admit I am not clear on your ongoing issue.
Edit: The link worked for me...
Quote:
How do I turn off the auto renewal or cancel service?
The auto-renewal option, only viewable with Premium Subscription access, can be changed on your user settings page by accessing Account Settings and clicking the date of renewal.
The auto-renewal option, only viewable with Premium Subscription access, can be changed on your user settings page by accessing Account Settings and clicking the date of renewal.
Edited, May 21st 2011 1:54pm by snailish
12 posts
I'm getting this Account Settings:
Email:
Email: kaveman62@comcast.net
Receive general news and information from ZAM.
Receive occasional updates, special offers, and other information from carefully selected third parties regarding my favorite games, favorite consumer electronics and other areas of interest.
Email:
Email: kaveman62@comcast.net
Receive general news and information from ZAM.
Receive occasional updates, special offers, and other information from carefully selected third parties regarding my favorite games, favorite consumer electronics and other areas of interest.
Scholar
21 posts
Should be getting this if you have a premium account where you can click the auto-renew at the bottom on or off ...
Account Settings:
Email:
Email: ..........
Receive general news and information from ZAM.
Receive occasional updates, special offers, and other information from carefully selected third parties regarding my favorite games, favorite consumer electronics and other areas of interest.
Change Password
Change Billing Address
Renewal Date: 2011-05-22
Auto-Renew: ON
Recent Visitors: 107
All times are in CST
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