Has anyone had this happenFollow

Has anyone here had this problem.

Response (GM Nessae) 11/24/2008 02:26 AM
Greetings Dyciere!

Thank you for contacting us. This is GM Nessae. I understand your concern for the update on the task 'Valthun #2: Testing the Invaders'. I have checked your previous incident regarding this issue and I apologize for the inconvenience caused.

Thank you for your report on this issue. After investigating the issue, I have found that this quest is functioning as designed. We are not aware of any such reported issues with this quest.
I have checked our records and I am unable to confirm if any of the steps of this quest was completed earlier, in this case we are unable to give any update/credit for the quest steps. The best place to research this issue is with the Community of EverQuest players. Seek out your fellow adventurers and ask them for assistance. You are also welcome to visit our Forums at www.eqplayers.com for any announcements.
If you feel that you are unable to get the update due to some in game error, then in this case, In order to get this situation fixed as quickly as possible if it is a bug, I request that you file a /bug report on this issue. This will assist our QA department greatly with reproducing this issue. If it can be reproduced or verified in any way, it will be sent to our Development team for a fix. Please be assured that while you will not receive a response from a /bug report, our QA department will read your submission and add it to their notes for investigation.
To find more information on how to submit an accurate bug report with all the desired information, please visit our knowledge base at http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_alp.php and enter "15880" in the "Search Text" box. This will directly take you to the systematic process of submitting an effective bug report.

Thank you for understanding.
I wish you well and if we may be of additional assistance please feel free to contact us.
Sincerely,
GM-Nessae
In-Game CSR- EverQuest
Sony Online Entertainment.

For quick answers to many game play questions, you may want to first reference the knowledge base located at www.station.sony.com/kb. We have thousands of articles, with more added daily!

Customer (egleflt soe) 11/23/2008 08:10 PM
I reported in petetion #3081122-000320 that I had lost all updates on the Quest "Testing The Invaders". The decision was that since I died that I should redo the quest. I did so last night and attempted to attach an addendum to that petition but evidentally ewas unable to do so. I can understand with the large volumn of petitions and reports that you receive that is probably necessary.

I completed that quest again, with no deaths, and once more lost all the updates with the exception of the last step completed

All updates were intact up untill we did the docks, they were the only remaining steps needed to complete the quests. Upon running to the end of the first dock I got the onscreen message that the quest was updated.

When I opened the quest window all of the up dates including that one were greyed out. I immediately ran back onto the dock and got the update message again. When I looked at the quest window - it did show an update - but for the second dock.

We then went to the second dock and completed it with the onscreen message popping up. On checking, I now had updates for dock one and dock two.

We then went to the third dock, completed it and got pop-up message. Upon checking quest the only step not greyed out was the third dock. Docks one and two were now greyed out along with the rest of the steps done in the Blackwater Village.

Out of curiosity I went to Aldin to see if maybe the greying out was some sort of a fluke. Upon hailing he told me to move on before I betrayed his position - or something like that.

All I am asking is that the steps that I completed - twice now - be reinstated so that I can speak to Aldin and receive the torch for the next step - burn the boat.

I was palng with the foloowing characters last night: Seldane, Sweetpea, Sugarcane, Hemight,and Goldeneedle.

The response to my previous petition on this matter insinuated that I had not done the task. I assure you that I most definitely have done the task. I am a doctor and hold myself to very high standards. I certainly am not going to cheat in a game. What would be the purpose

Respectfully yours;
David J. Bellew, DDS


Back to List of My Questions





I know that this is a hugh post, and I apoligize for that. However I could not think of any other way to completely describe the situation.

I am following CS advice to alert the EQ community and as this is by far rhe most active board, I figured that this is where I should start.

If any of you have experience this promblem with that, or any other task, plese communicate that to SOE - I do not like being accused of lieing and cheating. That portion of the quest is a real pain. I have done it 3x now and they don't show any records of it? No wonder they can't catch the real cheats.

Dyciere

Edited, Nov 24th 2008 8:52am by EagleFlight

Well that was the 2nd petition - same result, except the other said to repeat, which I did with same result. So, since second GM said to take it to the comunity - here it is. Oh, and I did do a /bug, but who knows where those go.

What flew all over me was that the first GM basically said the he doubted that I had done the task. I don't think the real cheaters send petitions to SONY, but then, maybe they do.

Dyciere

My guess on the reasoning behind taking it to the community, is due to the fact, that many quest problems have player known work-arounds, or as Sony would call them, the tactics required to complete the task, as it was intended. :-/

This problem seems to be genuine (in the sense that it requires Sony's intervention and not you doing something different) and /bug reports will generally get them fixed eventually, but almost certainly not in the immediate future, and depending on how many reports and how high they rank it, and how long it takes them to solve it also ... Some quests have been broken for years, a few from their inception, but many are fixed, especially when part of a recent expansion.

However, bringing it to the community often raises awareness of the problem, and more people speak out and /bug it, so it gets more attention from Sony in return.
I'd post the same thing on the official Sony forums as well. I rarely use them, but lots of people that use the official forums, rarely come here.

Side-note: Love the comments by jonnypanic .. Persistence is definitely the way to go with CS :)

Good luck!

Yther Ore.