Well here's an update on what is going on.
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Response (Lead GM Encegawi) 04/10/2008 01:57 PM
I've had my senior GM take the time to give me a very detailed report on the actions you were accused of. He agrees that the level of cheating was not severe, and a suspension and rollback would have been sufficient. The check was run for the last 45 days, and these are the dates where your character was cheating without a doubt:
2-26
2-28 Hacked 55 discipline Quest
2-29
3-1
3-2
3-3
3-4
3-6
3-15
3-16
3-17 Hacked entire Lguk zone attempting to pop fabled's
Items looted while hacking:
2-28 Takish Ruins - About a thousand lines of confirmed "hacking" client.
Lifestone of Spring
Indium Ore
Lifestone of Summer
Lifestone of Winter
Lifestone of Autumn
3-17 Lower Guk - About 18,121 lines of confirmed "hacking" client
Short Sword of the Ykesha
An Executioners Axe
Skull-shaped Barbute
Executioners Hood
So with this evidence suspending and rolling your character back is only a warning to you not to cheat any further. Your involvement in cheating was much more than just being a part of a group, you were actively hacking the client software. Over the last month and a half you cheated and gained in one way or another. The rollback probably didn't remove every item you had gained from this, but the only option from there is to wipe the character entirely. As you can see the suspension and rollback is the absolute limit I am willing to go to resolve this issue. I cannot reimburse any items lost from the rollback regardless of how they were obtained. Refrain from using third party software, and nothing will ever be removed from your account. I hope you can understand my point, but if there were any other questions or comments you want to make please let me know.
~ Lead GM Encegawi
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Response (Lead GM Encegawi) 04/10/2008 03:38 PM
I've spoken to my manager again about this case and he's decided to allow you the LoN item cards back to your character. I will go ahead and reset the claim on the items, but I will need you to give me an accurate list of the items that were removed so I can match that up with our server logs. Please also note that this is a one-time only exception. Should you be caught cheating again, the account will immediately and permanently be banned.
~ Lead GM Enceagawi
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Customer (Polley) 04/10/2008 05:03 PM
I have talked with many people about this via an Allakhazam's forum. We all agree that Sony's Effort to ban Cheaters and exploiters is commendable. I thank you for taking the time to really take a good look at this.
I also want to thank you for showing me the logs that you have concerning hacking the client. Each and Every one of the zones, items, disciplines and mobs killed that you have are correct. However the thing is that I do not hack, nor have I Ever. Please don't get me wrong, I consider the matter resolved, but now the question comes "Why am I showing up as hacking"
Ill give you an account of these items as best I can.
2-26
2-28 Hacked 55 discipline Quest
2-29
3-1
3-2
3-3
3-4
3-6
3-15
3-16
3-17 Hacked entire Lguk zone attempting to pop fabled's
Items looted while hacking:
2-28 Takish Ruins - About a thousand lines of confirmed "hacking" client.
Lifestone of Spring
Indium Ore
Lifestone of Summer
Lifestone of Winter
Lifestone of Autumn
3-17 Lower Guk - About 18,121 lines of confirmed "hacking" client
Short Sword of the Ykesha
An Executioners Axe
Skull-shaped Barbute
Executioners Hood
As for the 17th of march in the lower Guk zone. I went their with a guild mate names XXXXX, a 55 warrior to get her some fabled drops. I stayed mostly to the undead side killing PH's and mobs along the way.
We cleared the PH for frenzied ghoul, moved to the ghoul lord PH and as i was checking spawns we picked up a Dark Elf Cleric who was also wanting the frenzied. I know that XXXXX does not hack! As for the cleric, when I came upon him he was afk in front of the Frenzied spawn he told us when he came back that he had been there for awhile. We didn't manage to get any fabled mobs to pop that day.
As for 2/28 in Takish Hiz.
I zoned in alone and killed the four roaming mobs which drop the four lifestones. I was the only one in the zone until the last one i killed, which i believe was summer but i cant recall exactly. At that point a bard and what i believe to be her druid and shaman came over and were waiting while i killed it. The bards songs did land on me while they were near. After that I turned the drops in, got my discipline and left.
Is it possible that I was grouped with a cleric that was hacking and was casted on by a bard that was hacking? I know how this must sound, considering that you have confirmed evidence of me hacking, I must sound like a bold face liar.
Im afraid to even play the game now because I don't know what is causing this to happen, if i zone somewhere and start killing theres a chance that this might happen again... and the last thing that I want is to get my account permanently banned.
Im sort of out of options and thoughts. I really need your help to figure this out...I have changed my password on the account, and checked the files on my computer for any botting software, spy ware or viruses and there are none that I found. Is there any specific name that i should search for that you know of?!
PLEASE, help me! Ill take any advice or thoughts that you may have! Something is very wrong here.
Polley
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So Sony has rectified the situation. I still need to get them the list of Items I'm missing, but what concerns me more is that they have thousands of lines of code that show me as hacking.
I'm hoping they will have some help for me! I'm not going to play the game until we figure it out, the account is not banned anymore but they assure me that if they see me cheating that they will ban me permanently. So im thinking its best to just stay away.
I have checked my computer for bot programs, spy ware, Trojans and viruses, and have checked for other programs relating to EQ in anyway. Besides Magelo I have not founf any.
Ive asked Sony for help figuring this out, does anyone here have any suggestions?! Is there some way that there is a program running on my computer that I don't know about?
I feel really stupid now, I fought this and now they have shown me evidence that Im cheating...and I have no way to disprove it.
Any suggestions? ill take anything at this point!
Polley