All right, call this a lil' rant or whatever you will, but i have just recently come off from playing EQ tonight, i actually stopped because of what was going on was complete BS.
I am just starting again after a LONG break. Not including some of the problems i had with the craptastic test server, even buying/getting on this game, trying to get it to function the way it should once i was online (D/C whenever i went to respawn, and return to the server select screen whenever changing zones with it still thinking i was online).
I am a mage coming up on level 15 now, still playing after sorting through all that BS and getting the game to work how i remember it working back when i first started on a friends account. Upon reaching level 14 i noticed several spell not in the PoK library and come here to find out they are in the Ocean of Tears. So off to Butcherblock i go since i like having spells in my inventory ready for me when i level. I reach the docks and only see one shuttle halfling. When hailed it can only take me to Timorous Deep.
On this site i read i was to take the shuttle and go to the island next to the one after i teleport there. W/o thinking and an honest mistake by myself i search every island next to teh main one in timorous deep, maxing my swimming from 3-75 in the process, about 4-5 hours worth including one death, attempting to find spells. Then looking back on here i, very pissed off by now search several forums and the beastiary looking for answers, and i find it... the shuttle person to Ocean of Tears does not exist there anymore. It disapeared when no one was looking.
I switch windows back to EQ, and just in case search the entire dock area. She wasn't there. I check the GM list, none online. I do a /petition and it takes me to thier help which on a missing NPC, the advice is to... "do a /petition" Severely pissed off at the lack of any service in game, i go to /ooc and complain some, as many people i know would do in the situation. Of course then, while i was in the docks still, a Red Aqua Goblin Spawns next to me and kills me. Inside the dock area where they shouldn't spawn.
All i gotta say is after my free month is up SoE can kiss my fat a$$ since they won't be seeing any payed months from me until they straighten thier **** out. Customer service is a joke, and the game is full of enough bugs it would make the Orkin man cry for mercy or in real computer terms the geek squad shoot themselves. Pathetic for a game that has been out so long.