Is Sony automattically ordering Omens of War for it's playerFollow

i would not put it past them to do that.

you have a few choices.

1. deffinatly contact the BBB and file a formal complaint.
2. contact SoE at their CS and billing e-mail address and file a formal complaint.
3. request a full refund, and then ask for a free month for this inconvienience they have caused you. doubtful you will get the free month, but does not hurt to ask.
4. contact your CC, and inform them of exactly what happend and that you did not order this expansion, and that you are refusing to pay for this expansion.

4a. side note** your CC will at that point lock your CC until the dispute is resolved. this means you will have zero(0) access to your CC for anything. you can then turn around and bill SoE for this inconvience again they have caused you in resolving this issue of their false billing without authorization.

FYI. if that is what they are doing, that is against Federal Trade laws, and SoE will/can get a HUGE fine.

would not hurt to contact the Federal Trade Commision about it too.

Also, they seemed to have switched the positions of the "order now" and "I'll pass" buttons. Used to be your cursor appeared on the lower right, where the "later" button was, and the "order" button was across on the lower right. For this expansion, they are flipped and my cursor appears each time right over the "order" button. I believe if you hit "enter" it also orders it.

Nonetheless, I am pretty careful. I move the damn mouse over. I hit "later". But I got this message anyhow that I had ordered it. It had instructions for cancelling the order by visiting the website, I belive, and made specific reference to logging in and going to "orders" and hitting some kind of cancel button there. Haven't done it yet as I'm on the linux machine and their site never works right with my browser.

I suspect PEBKAC.

Forced advertisement and forced sale. How many people would actually go to the trouble of cancelling it? If 10 ***** up and only 1 doesn't call CS to get the credit they made 1 sale they otherwise wouldn't make.

Creative Marketing Tools!

Actually, I saw that message as well and I think it's just a result of poor wording. I think they left out an IF. As in, 'IF you ordered this and would like to cancel (presumably because of the delay)....yadda yadda yadda'

That's just my impression, though.

I ordered OOW through Sony but wanted to cancel in favor of purchasing through EB via Alla. I went to the Sony webpage and then to my account page. There was an option to cancel any preorder that I had on file. With a click of the mouse the preorder was gone. And besides, they don't charge your cc until the day OOW goes live (which is now 8/31).

Sure you didnt just misread the patch message:-

May 27th, 2004
-------------------

Omens of War has a new expected live date of August 31, 2004. We appreciate your pre-order and if you wish to leave it in place, you do not need to do anything. We will not charge your credit card until the day the expansion actually goes live.
I think you maybe just misread this:-

If you wish to cancel your pre-order you may follow the steps below. You may cancel your pre-order at any time prior to the live date.

Directions to Cancel Pre-Order
1. Visit Station Store https://store.station.sony.com/index.jsp
2. Go to Billing Info and sign in
3. View Current pre-orders
4. Click Cancel button; you will receive a cancellation email
5. Return to Station Store and re-purchase this product using the most up to date information.

Thank you!




This is the message I recieved and for sure have not pre-ordered. Also is much easier way to check and cancel instead of using that new phangled phone thingy..

I went into my account to check, but no pre-orders. VERY annoying message.

That's where my money is.

I love the weeks before each expansion. It's Sony's fault I clicked a button I didn't take 3/10's of a second to read! It's Sony's fault that they don't support my non-MS-because-MS-Sucks-browser and I can't cancel! Sony probably charged my credit card even though it says they won't charge my credit card and they didn't actually charge my credit card! But they probably did! Sony must have switched the buttons around and made me click a button! Do you know how long it takes to figure out which button says "Later"?!?!?!

I'd love to listen to that BBB call.
"Hello! Sony charged my CC without my permission! Do Something!"
"How did that happen?"
"There was a button I clicked that I thought said no but really said yes"
"Um. Ok. How much did they charge you?"
"Well, nothing. They didn't charge the card yet. But they will in 6 weeks! That's wrong!"
"Did you cancel your order with them?"
"No. Why should I have to do cancel an order I placed because I clicked a button I didn't read?? Hello? Hello?"

7 Expansions and I have yet to pre-order one that I didn't want to pre-order. The one that I did pre-order and cancel a few days later (So's to get the toy for buying the box) took about 20 seconds to do so. Maybe I'm special :)

Disputing a charge on your credit card does not lock your credit card from use. You do not have to pay the charge on your credit card until the dispute is resolved but you do have to pay other charges on your card. The only time your card is locked from use as described above is if you report it lost or stolen.