alot of peeps start eq, it goes right to a window, then a larger window when at char select, maximized but not full screen, then login their toon, bam, desktop, eqgame.exe has encountered a problem & needs to close............... here's what I did, via troubleshooting advice from SOE via everquestlive.com, go into your eq directory, delete eqgame.exe, repatch for new one, & voila, it worked for me, GL guys !